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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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Windows 10 problems

John AE5X
John AE5X Member
edited May 2017 in SmartSDR for Windows
Woke up this morning to learn that my computer had "updated" to W10. So I went through the full uninstall procedure of all things Flex, then did a fresh re-install. Upon trying to start up the rig I get a yellow button and an "Update is required" message. About 20 seconds after clicking on the yellow button to begin the update a "Not responding" message followed by a pop-up window saying: Unable to connect to the radio. Please power cycle the radio and try again.

I've tried several times as well as rebooting computer. No joy.

Answers

  • Jim Gilliam
    Jim Gilliam Member ✭✭
    edited March 2016
    Did you do the  "Tim" uninstall or the Windows uninstall?

    Jim, K6
    qe
  • John AE5X
    John AE5X Member
    edited March 2016
    The Tim
  • John AE5X
    John AE5X Member
    edited March 2016
    Problem resolved thanks to Dudley at Flex. Turns out that the W10 update didn't correctly load the drivers for the ethernet adapter yet Windows gave no indication of this. A re-install of the driver fixed the problem. Thanks Dudley - you saved my day!
  • EA4GLI
    EA4GLI Member ✭✭✭
    edited November 2016
    Flex fixing Microsoft issues.... :)

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