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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Windows 10 problems
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John AE5X
Member
Woke up this morning to learn that my computer had "updated" to W10. So I went through the full uninstall procedure of all things Flex, then did a fresh re-install. Upon trying to start up the rig I get a yellow button and an "Update is required" message. About 20 seconds after clicking on the yellow button to begin the update a "Not responding" message followed by a pop-up window saying: Unable to connect to the radio. Please power cycle the radio and try again.
I've tried several times as well as rebooting computer. No joy.
I've tried several times as well as rebooting computer. No joy.
0
Answers
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Did you do the "Tim" uninstall or the Windows uninstall?
Jim, K6
qe
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The Tim
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Problem resolved thanks to Dudley at Flex. Turns out that the W10 update didn't correctly load the drivers for the ethernet adapter yet Windows gave no indication of this. A re-install of the driver fixed the problem. Thanks Dudley - you saved my day!
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Flex fixing Microsoft issues....0
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