SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Windowas 10 DAX Driver Error
Just updated SmartSDR for Windows v1.6.21.159 yesterday per the release notes. All was fine. Then updated from Win 7/64 to Win 10 Pro.
The Flex 6500 operates normally but I cannot get third party digital software to talk to the radio. I see the following error message on startup:
DAX Driver Error
An error has occurred while trying to open a DAX sound device. The following fault conditions may apply:
- The DAX driver may not be properly installed
- Another application has exclusive use of a Reserved DAX sound device
- The DAX sound device may have been manually disabled
In the DAX Control Panel (v1.6.21...)
- The TX Stream is RED and reads NOT CONNECTED
- RX Stream 1 is RED and reads DRIVER ERROR
- RX Stream 2 is RED and reads NOT CONNECTED
- Mic Stream and all other RX Streams are BLACK and read NOT CONNECTED.
Help, please
Frank N1UW
Answers
-
The Windows 10 "Upgrade" process is rather notorious for scrambling i/o port mappings and audio settings.
The most straightforward way is to uninstall everything Flex (make sure all the DAX devices disappear from recording & playback devices) then reinstall and configure.
This really has nothing to do with Flex software. Microsoft has gotten really bad in their procedural quality control. The automatic updates to WIN10 will periodically break things. You WILL wish you had left your shack machine on WIN7.
Good Luck!
73,
Bob , K8RC0 -
If Flex ever comes up with an uninstall program, I will begin to believe there is a God.
Jim, K6QE
0 -
https://community.flexradio.com/flexradio
Do a search such as Win 10 DAX and there are plenty of comments with solutions as mentioned above.
0 -
The full uninstall of SSDR and reinstall made everything all pretty again.
Frank N1UW
1
Leave a Comment
Categories
- All Categories
- 244 Community Topics
- 2.1K New Ideas
- 481 The Flea Market
- 7.1K Software
- 5.9K SmartSDR for Windows
- 132 SmartSDR for Maestro and M models
- 331 SmartSDR for Mac
- 243 SmartSDR for iOS
- 222 SmartSDR CAT
- 162 DAX
- 348 SmartSDR API
- 8.5K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 745 Maestro
- 41 FlexControl
- 836 FLEX Series (Legacy) Radios
- 720 Genius Products
- 387 Power Genius XL Amplifier
- 249 Tuner Genius XL
- 84 Antenna Genius
- 225 Shack Infrastructure
- 150 Networking
- 366 Remote Operation (SmartLink)
- 120 Contesting
- 580 Peripherals & Station Integration
- 114 Amateur Radio Interests
- 805 Third-Party Software