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SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
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Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.20 and the SmartSDR v3.8.20 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
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smartSDR 1.4.16 crashes on 15 meters. It was working OK before until...
DaveC
Member ✭✭
Radio: Flex-6300
software: 1.4.16
Direct connection via NIC to computer
The radio was working fine. I had just selected 15 meter. I was adjust things and it suddenly stop working, by that I mean no audio output, there was data on the spectrum scope but nothing on the waterfall, and I lost complete control and then smartSDR crashed.
It displayed the "Connection Lost" popup box with the message "the connection to the radio was lost. Please reconnect". I click the OK button and the radio setup window appeared. It showed that my radio was already in use. So I could not reconnect. I also looked at the activity Ethernet LEDs on the computer and they flashing normal.
I power cycled the radio and also rebooted my computer. I reconnected to the radio and it works fine on all bands but 15 meters. Whenever I switch to 15 meters, smartSDR crashes in the way described above.
software: 1.4.16
Direct connection via NIC to computer
The radio was working fine. I had just selected 15 meter. I was adjust things and it suddenly stop working, by that I mean no audio output, there was data on the spectrum scope but nothing on the waterfall, and I lost complete control and then smartSDR crashed.
It displayed the "Connection Lost" popup box with the message "the connection to the radio was lost. Please reconnect". I click the OK button and the radio setup window appeared. It showed that my radio was already in use. So I could not reconnect. I also looked at the activity Ethernet LEDs on the computer and they flashing normal.
I power cycled the radio and also rebooted my computer. I reconnected to the radio and it works fine on all bands but 15 meters. Whenever I switch to 15 meters, smartSDR crashes in the way described above.
0
Comments
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Is it crashing during transmit? If so I would suggest you have RF getting into the radio or RF getting into the network cable causing it to loose connection.0
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No, not during transmit. in receive mode. Like I said up until tonight it was all good.0
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I'm running 1.4.16.63 with no issues at all.0
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Dave,
I have converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution. Please export your profiles and attach it to the ticket e-mail you will be receiving shortly. I believe there is something amiss in your profile that is causing a problem and I want to capture that data before we try to resolve it.
If anyone else is experiencing an issue similar to this one, please submit a HelpDesk support ticket for issue resolution.0
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