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Need the latest SmartSDR, Power Genius, and Tuner Genius Software?
SmartSDR v3.4.24 and the SmartSDR v3.4.24 Release Notes | SmartSDR v2.9.2 and the SmartSDR v2.9.2 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.7.32 and the Power Genius XL Release Notes v3.7.32
Tuner Genius XL Utility v1.1.16 and the Tuner Genius XL Release Notes v1.1.16
SmartSDR v3.4.24 and the SmartSDR v3.4.24 Release Notes | SmartSDR v2.9.2 and the SmartSDR v2.9.2 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.7.32 and the Power Genius XL Release Notes v3.7.32
Tuner Genius XL Utility v1.1.16 and the Tuner Genius XL Release Notes v1.1.16
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
FlexControl with v1.4.16
Answers
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Thanks for your response Neal.
Yes I have. It has not been assigned a port that is in use. I have looked at all "ghost" ports and there are no duplicates. I have reloaded SmartSDR in case the drivers didn't load properly.
K9SO
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If you send me an email ar [email protected] I will be happy to conect to your computer and take a look!0
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Thanks for the offer Neal, but we weren't able to hook up tonight. I've changed the port number just in case and that still didn't work.
I've opened a ticket on the issue.
73,
Fred
K9SO0 -
in the new version .16 there is a problem with picking up the flexcontrol. I never had a problem before the update. Now i have to refresh the device manager many times before it picks up. the port has not been changed. It works after some plugging in and refreshing at each boot now.0
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Yes thats my quick work around too0
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Go to Settings>Radio and Disable FlexControl for a few seconds, then Enable it again. It works every time on my 6500. But I must do it every time I shut down SSDR and restart it.0
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The Flex control problem is a known issue, They are working on it...0
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Update on Fred's Issue: The FC was disabled in the SmartSDR setup form, which is why it would not connect.
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