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SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
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FreeDV installer Error

Ricky Marsh
Ricky Marsh Member
edited March 2017 in SmartSDR for Windows
When i have tried to install the FreeDV i receive the following error.

there is a problem with this windows installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor.

i have re-downloaded but no Joy.

i am using Windows 8.1
Flex 6300

thanks for any help.

Ricky

Comments

  • David
    David Member ✭✭
    edited March 2017
    Did you upgrade to 1.4.11 first?
  • Ricky Marsh
    Ricky Marsh Member
    edited October 2015
    Yes i have upgraded to 1.4.11 but this does not relate to SmartSDR it is windows that will not let it install and is reporting a DLL will not run. i have not even started the waveform installation so i was wondering if anyone has managed to install under the windows 8.1 environment.
  • David
    David Member ✭✭
    edited March 2017
    I have installed the FreeDV_Waveform_Installer.msi on Windows 8.1 Pro using a Surface Pro 2 without any problem.
  • Ricky Marsh
    Ricky Marsh Member
    edited October 2015
    Thanks so now i know its a problem my end, i will try it on another laptop.

    Thanks for your help.

  • Ricky Marsh
    Ricky Marsh Member
    edited October 2015
    I have now solved this problem and installed FreeDV there was a permissions issue after going to  properties ; Security on the C:UsersxAppDataLocalTemp folder and giving that Everyone the Full control all now installs.

    hopefully no one has the same problem.

    Ricky

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