Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v4.1.3 and the SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v4.1.3 and the SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Flex 6500 with SSDR 1.4 Shuts down on transmit with large error message.
Paul W5PF
Member ✭✭
After installing SSDR 1.4 all was working well. After leaving the radio and computer run overnight SSDR shuts down any time I try to transmit. This only occurs using version 1.4. I downgraded to 1.3.8 and it is working. I re installed 1.4 and the shut down problem continues.
I am using a 6500 and running Windows 7 Pro 64 bit.
Here is the error message. I thought I saw a similar problem posted right after 1.4 came out but I can't find it.
I'm not sure what to try next.
Thanks,
Paul W5PF

I am using a 6500 and running Windows 7 Pro 64 bit.
Here is the error message. I thought I saw a similar problem posted right after 1.4 came out but I can't find it.
I'm not sure what to try next.
Thanks,
Paul W5PF

0
Comments
-
Did you do a power-off shut-down followed by a Persistence Reset? (Press & Hold the 'OK' button for 5 seconds while powering up the rig) Be sure to export your profiles before you do this, so you can restore them....
If that doesn't fix it, be sure to remove CAT, and DAX when you uninstall and reload the SSDR package. there is also a vile called VSP-something that may also need to be removed before reinstallation. (I am away from the shack at the moment and can't look it up)
Beyond that, it might be "Help Desk Time." They will get you sorted out.
Ken - NM9P
0 -
I believe this is the Hardware ALC issue noted before.
If you disable the "Hardware ALC" checkbox under "Settings->Radio Setup->Transmit Tab" I think this will fix it in the meantime.
We have fixed this in the next version of SmartSDR.0 -
Definitely do a hardware reboot on the radio but I agree this looks like the ALC hardware bug. Turn off ALC if you have it on and that is the short term fix until the new patch.
0 -
Thanks for the replies.
I upgraded from 1.3.8 to 1.4 and disabled the hardware ALC. I have not had the problem re occur. I will just have to be careful not to overdrive my amp. I am using DDutil to control the 6500 power out.
Thanks again for the quick replies.
73,
Paul W5PF
0
Leave a Comment
Categories
- All Categories
- 375 Community Topics
- 2.1K New Ideas
- 629 The Flea Market
- 8.2K Software
- 104 SmartSDR+
- 6.4K SmartSDR for Windows
- 183 SmartSDR for Maestro and M models
- 425 SmartSDR for Mac
- 271 SmartSDR for iOS
- 255 SmartSDR CAT
- 190 DAX
- 381 SmartSDR API
- 9.3K Radios and Accessories
- 36 Aurora
- 250 FLEX-8000 Signature Series
- 7.2K FLEX-6000 Signature Series
- 941 Maestro
- 55 FlexControl
- 864 FLEX Series (Legacy) Radios
- 917 Genius Products
- 460 Power Genius XL Amplifier
- 334 Tuner Genius XL
- 123 Antenna Genius
- 294 Shack Infrastructure
- 206 Networking
- 453 Remote Operation (SmartLink)
- 144 Contesting
- 784 Peripherals & Station Integration
- 139 Amateur Radio Interests
- 1K Third-Party Software