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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Radio update failed. This SmartSDR version is incompatible with the selected Radio's Model?
Martin Smith
Member
Just had this error message on installing 1.3.0, runs 1.2.17 ok. Any help would be appreciated
0
Answers
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Try powering the radio off, removing power for a few minutes (5-10 is plenty), then trying your upgrade again.0
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Hi George, very quick reply ;-). Have tried as you suggested with no luck.0
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Martin Are you sure you are using the correct version of SSDR This is a common error The desktop icon is likely pointing to an older version Use the start menu Start--->. Flex radio. --->. SSDR 1.3.0
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Martin,
Try to do a complete reset of the radio. Here is how it is done on the Flex-6700 series.
1. Power off the radio
2. Press and hold the OK button
3. Momentarily Press and release the power button
4. On the console display you will see a message "resetting the radio back to factory default."
5. Keep holding the OK button until the power LED turns white, then release the OK button.
6. Allow the radio to boot normally.
This may help, or try to installing SmartSDR if the problem persist.
0
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