6700 slow to shut down after 1.2.1 upgrade

Bob N7ZO

After the 1.2.1 upgrade, my 6700 with GPSDO now takes about 60 seconds to shut down after pressing the on/off button once.  After shutdown, I get a one Hertz pulsing noise through the speakers.

Tim - W4TME

Bob - please do a shut down, then remove power from the radio momentarily.  The power back up to verify that the radio is running properly and do another shut down.  Let me know if it takes between 1-2 minutes to shut down and if you are still hearing the  1 Hz pulsing noise.

Bob N7ZO

Tim,  after your sequence, the next shut down took 17 seconds.  Then I powered it up again and the next shut down took 75 seconds.  It seems stable at 75 second shut downs now and the pulsing noise is still there.

KY6LA_Howard

I have a similar problem... I can close SMARTSDR V1.2 and the radio keeps on operating.  If I have an instance or 2 of JT 65 running it continues to decode.  BUT SmartSDR does not show up in Task Manager.

When I restart SMARTSDR it brings up at least one extra Slice Screen  or 2 extra if I shut it down with 2 screens running.

Bob N7ZO

KY6LA, your's sounds like a different problem.  My operation appears normal except for the slow shut down.  Closing SmartSDR quiets the radio properly.

Tim - W4TME

OK.  This is a different problem from Bob.  The slice resource did not close when SmartSDR was closed which is why you continue to hear audio after SmartSDR is shut down.  I have entered a bug report on this for further investigation.  I'd be interested if others are having this issue.

Tim - W4TME

Bob.  A few questions.

1.) Do you have a GPS installed?

2.) When the radio shuts down in 17 seconds, do you hear the pulsing?

Bob N7ZO

1. Yes, GPS is installed.
2. The 17 second shut down only happened once and I do not recall if the pulsing was there that time.

Tim - W4TME

So I assume all subsequent shut downs are taking ~80 seconds now?

Bob N7ZO

Maybe some progress.  I selected "UNINSTALL" for the GPS and restarted and re-installed the GPS.  I got one 17 second shut down (with no pulsing) and then it went back to about 75 seconds (with pulsing).  I repeated the process and now I have had several 16-17 second shut downs in a row.  How fast should it be?

Bob N7ZO

Also, I should note that on the 75 second shutdowns, the "Shutting Down" message only appears momentarily at the very end.  There is no change in the display at the time I press the on/off button.   On the 16 second shut downs, the message appears immediately after pressing the button and stays for the entire 16 seconds.


Tim - W4TME

Bob - this is excellent info.  Just what I was looking for.  I have what I need to write up a defect report.  Thank you! Normally a shutdown will take from 5-15 seconds. 

Bob N7ZO

I've now tried several more restarts with and without running SmartSDR and am still getting around 16 seconds consistently.  I think this is acceptable.  I'm thinking the embedded Linux was having trouble shutting down the GPS process. (An educated guess based on what little I know about your architecture.)

What would make the difference between a 5 second shut down and a 15 second shut down?  I've only been running one panadapter and one or two slices throughout all this testing.

Tim - W4TME

It sounds like something the shutdown process is not exiting cleanly and something is hanging.  The radio has to store the persistence DB as part of the shut down and the size of the DB can affect the shut down time by a few seconds.  I'd rather not speculate further until engineering has a chance to look at it.

Bob N7ZO

I understand.  In either case, now I can get back to playing with the new features.  :-)  Please give an update when you learn more.

Tim - W4TME

RRR

Jerry W2TXB

Mine will occasionally keep going after shutting down SSDR. Once I do a power down of the radio (which usually takes less than 30 seconds) and then reboot, that problem goes away. This is very intermittent; I cannot duplicate it often enough to get a handle on what is going on.

KY6LA_Howard

I can actually continue to use the radio long after I have closed both SSDR, SCAT, etc... both are closed in Task Manager and the radio continues to operate except that there is nothing on the screen.....  PTT puts the radio into transmit OK

It also seems that It can become quite difficult to shutdown the radio.. two pushes of the switch does not do it... but if I hold the switch a long time, it will finally power down the radio... only after the radio powers down does the audio stop...

When I restart SSDR without a power down, two slices appear rather than one.,,, Closing BOTH slices will stop the audio...

I had this issue randomly with 1.1 but now it seems to be consistent with 1.2

EMIL-DL8JJ

Hello,

after Update and factory reset i have also different shut down. Now I MUST hold ON/OFF button for about 10 sec. After that, shooting down messages appear for 1 sec and radio switch off immediately . On previous Firmware 1.1.3 i push the ON/OFF button shortly, see the messages shutting down for couple seconds and the radio switch off.

I have not GPS install. When i push the ON/OFF switch shortly nothing happened.

cu
Emil, de DL8JJ

Tim - W4TME

Emil - do not hold the power button down to shut down.  Just press it and wait.  Holding the power button does a dirty shut down like holding the power button on a PC.  We are looking into what is going on with this issue an should have it addressed as soon as possible.

EMIL-DL8JJ

Hi Tim,
thanks for replay.
I'll do that. I was very confusion due to new behavior.
cu
Emil

Tim - W4TME

No problem.  We are all confused too right now ;-)  We are investigating it.

Dale W4AEJ

I also had this happen once with the new release.  I shut down SmartSDR 1.2 but continued to hear audio from the rig.  When I pressed the front panel button on the rig it shut down normally.  I have also had this happen on previous versions but it was very infrequent (maybe once every few months).
73
Dale
W4AEJ

Ed baker

Similar with the 6500 . Will not shut down via the front switch, Must remove power. Then will work . Takes a few hours then it is back to no turn off.

DonS

I am also experiencing shut down issues. A press and slight hold of the power button does nothing. Now I have to hold the button for about 10 seconds amd then it is an immedate shutdown which I dont ithink is good.

KY6LA_Howard

I just tried the single posh shut down. It took about 60 seconds to shutdown. Then pulsing audio

Tim - W4TME

Don - please do not hold the power button down to shut down.  Just press it and wait.  Holding the power button does a dirty shut down like holding the power button on a PC. 

Tim - W4TME

This is the pathology of this issue.  We are looking into it. Thanks for the additional data point.

Andrew VK5CV

Tim,

My 6500 is taking about 40s to shut down.

Some times it continues to operate after SSDR 1.2.1 is closed.

I have the GPS option but there is no holdover light when off.

Is the GPSDO still running?

Andrew

Greg

Same issue here...pretty much since I have had the rig. Rarely does it shut down normally. Usually a second press of the power button is needed. I think though if I let it sit there long enough it will shut down on its own after one press of the button. Greg

KY6LA_Howard

Same 1 minute to power down when I use the Remote On Port as well... and it keeps on receiving until it shuts down even with SSDR closed