Radio froze with "Maestro not responding" after touching screen

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  • Problem
  • Updated 7 months ago
I touched the TX button on the touch screen for slice A. I was running 2 slices in SO2R mode. After I touched, the radio froze with message "Maestro not responding".  Had to reboot the radio.

Radio had been running for a few days. SmartSDR running on rig, not computer.

Model 6600M
software: latest SmartSDR v2
CAT connectored
DAX connected

Are there any logs stored somewhere that I can send? 

73
Andy
KU7T
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Andy - KU7T

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Posted 7 months ago

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Tim - W4TME, Customer Experience Manager

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There are no logs that are available for debugging.  If you continue having this issue, please submit a HelpDesk support ticket so we can investigate in more detail.