Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Radio froze with "Maestro not responding" after touching screen

Andy - KU7T
Andy - KU7T Member ✭✭
edited 2018 25 in FLEX-6000 Signature Series
I touched the TX button on the touch screen for slice A. I was running 2 slices in SO2R mode. After I touched, the radio froze with message "Maestro not responding".  Had to reboot the radio.

Radio had been running for a few days. SmartSDR running on rig, not computer.

Model 6600M
software: latest SmartSDR v2
CAT connectored
DAX connected

Are there any logs stored somewhere that I can send? 

73
Andy
KU7T

Comments

  • Tim - W4TME
    Tim - W4TME Administrator, FlexRadio Employee admin
    edited 2018 25
    There are no logs that are available for debugging.  If you continue having this issue, please submit a HelpDesk support ticket so we can investigate in more detail.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories