No waterfall using smartlink via remote wifi

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  • Updated 2 months ago
We just go a 2nd internet line installed in our office.  It is Spectrum 100/10 service.  We used to have 10/1 service and it was a little slow to use via VPN or smartlink.  I brought in my laptop today and if I connect with smartlink, I get the panadapter and have receive audio but no waterfall.  If I connect via my VPN, everything works fine and I have the waterfall.  Same thing on my iPhone.  Using VPN on iPhone I have a waterfall but not if I use smartlink.  However, if I turn off wifi on the iPhone and use the cellular network, I do get a waterfall.  I had tried using smartlink when we had the 10/1 service and it was a bit slow but I don't remember not having a waterfall.  I remember reading something about Flex changing to fragmented packets or something during the latest SSDR release so I'm not sure if this is the issue?  Not really a big deal since I usually use the VPN connection anyway but I am curious if others are having a similar issue.

Burch - K4QXX
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Burch - K4QXX

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Posted 2 months ago

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Burch - K4QXX

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Another observation on this.  I took my Macbook Pro to work today.  If I run dodpark SDR via Smartlink, I get no waterfall and the panadapter is choppy.  If I use the VPN while using Dogpark, I get the waterfall.  If i use my iPhone with Smartlink I get no waterfall but if I use the VPN, I get the waterfall.  I am running VMware Fusion on the Mac and have a Windows 10 virtual machine.  If I run SmartSDR on the Win 10 machine with Smartlink or the VPN, all is well.  I get the waterfall.  Very strange.  This is using a wifi connection of 100 down, 10 up and I am the only user on the network.

Burch
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Burch - K4QXX

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I guess no one else is having this issue.  I wanted to add one more observation.  I am working in our Sarasota office today and brought my laptop.  Both Smartlink and the VPN connection work fine here.  I have slower internet here (30 down 10 up) compared to our main office (100/10) but the provider is different in Sarasota (Comcast) where the main office has Spectrum.  I am scratching my head trying to figure out that is different.  Both offices use a Netgear router and I'm running 5Ghz wifi.

Burch - K4QXX


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Rick WN2C

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Burch, I am not sure what the issue is but don't let the fact that no one has responded yet to your issue make you think that no one else has had the same issue. Be patient and someone will respond and give you some suggestions to try. As for me I haven't used Smartlink so I can't answer your question.
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Burch - K4QXX

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I am going to swap out the router when I am back in the office.  We also have an office in Tampa with Spectrum but I don't know if I have tried using Smartlink there.  I usually use the VPN because I like running FT8 and the digital modes but I would like to eventually use my Maestro in the office which would be much easier to use with Smartlink.