No waterfall using smartlink via remote wifi

Burch - K4QXX

We just go a 2nd internet line installed in our office.  It is Spectrum 100/10 service.  We used to have 10/1 service and it was a little slow to use via VPN or smartlink.  I brought in my laptop today and if I connect with smartlink, I get the panadapter and have receive audio but no waterfall.  If I connect via my VPN, everything works fine and I have the waterfall.  Same thing on my iPhone.  Using VPN on iPhone I have a waterfall but not if I use smartlink.  However, if I turn off wifi on the iPhone and use the cellular network, I do get a waterfall.  I had tried using smartlink when we had the 10/1 service and it was a bit slow but I don't remember not having a waterfall.  I remember reading something about Flex changing to fragmented packets or something during the latest SSDR release so I'm not sure if this is the issue?  Not really a big deal since I usually use the VPN connection anyway but I am curious if others are having a similar issue.

Burch - K4QXX

Burch - K4QXX

Burch - K4QXX

Rick WN2C

Burch - K4QXX

I am going to swap out the router when I am back in the office.  We also have an office in Tampa with Spectrum but I don't know if I have tried using Smartlink there.  I usually use the VPN because I like running FT8 and the digital modes but I would like to eventually use my Maestro in the office which would be much easier to use with Smartlink.

Mike NN9DD

Carl K5HK

Burch - K4QXX

Burch - K4QXX

Burch - K4QXX

Aaron

Nick RN3KK

Nick RN3KK

vpn connection via router not work, because broadcast packets is block into router. This small emulator help me for connect via vpn. https://github.com/rn3kk/Flex-6xxxDeviceEmuliator