Need SmartLink Status Please

  • 1
  • Problem
  • Updated 2 months ago
Please update us on Smartlink per Microsoft Azure system is up and running with no issues posted. is there anything we need to do to restart SmartLink. 
Thanks Dennis

Here is Azure Status page
https://azure.microsoft.com/en-us/status/
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Dennis Daniel KM6DF

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  • Frustrated

Posted 2 months ago

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George Molnar, KF2T, Elmer

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Using it right now without issues.
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Mark - N7MHB

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I'm good too.  Try restarting your Flex.  I had to do that the other day.  I leave mine on 24/7 and about once a month or so I have to reboot it to get smart link to work. 
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N5CQ

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I had to restart the radio and re-register with SmartLink. Working now.  
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Dennis Daniel KM6DF

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Thanks Mark after resetting radio all is working now. I also leave mine on 24/7 and use the remote most of the time. Suggestion to Flexradio support staff  it would be nice to get updates on outages. I had to go to Azure for updates. also I didn't know you needed to reboot the radio "good to know". 
Thanks
Dennis
(Edited)
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Mark - N7MHB

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Didn't have to re register.  Just a restart fixed mine.  Not sure why it lost connection.  I just need to make sure I reboot before I'm going to be gone from home for a while.

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George Molnar, KF2T, Elmer

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FWIW, I did not need to reboot or re-register. Just connected as usual.  I am running on an Apple network, no uPNP, and with my own domain name, so maybe there's something different.

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Steve K9ZW, Elmer

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My 6600M never missed a beat.  One of my 6700s required a cold reboot, but I can't say if that was actually a SmartLink issue or if it was resolving the transient issues with that provider.

Another 6300 I manage for another ham needed a full reboot (again a cold reboot) and I needed to force a SmartLink "lost password" routine, as it was locked.  We're guessing that the MS-Azure outage was a partial and the password wasn't recognized but the failed password counter was running. 

My other 6700 and 6300 were not online during the outage, and seem to be unaffected.

73

Steve
K9ZW