Maestro screen is blank while remote

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  • Updated 2 years ago
  • Answered
I have my 6700 running at home on one panafall... my Maestro is at the office .. I connect and Neastro asks if I want to disconnect user at home... I do...then I go thru the selection of Radio and software and the Maestro comes alive but only shows the usual meters, no slices no A or B just the blank screen... ideas???
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Posted 2 years ago

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Official Response
It has to do with IP fragmentation, and fragmented UDP packets being blocked at the remote router. It's a well known issue. Engineering team is aware of this issue. Unfortunately it is something you just have to deal with. 

VPN doesn't have this issue a lot of times, so that's another option.