loose mic connector Flex 3000

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  • Question
  • Updated 4 years ago
  • Answered
I messed up. While arranging my desk I picked up my Flex to shift it and had some pressure on the mic connector. When I got it in place I noticed the mic cable was loose. Apparently I pulled the mic jack off the board inside the flex. It still works if get the connector in just the right spot.

I am a pretty good hand with soldering iron, with years of technical experience. Is repairing this connector something I should try myself? I say yes, what say you? Has anyone been inside their Flex?
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Pat Garrett

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Posted 4 years ago

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Tim - W4TME, Customer Experience Manager

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Official Response
I recommend submitting a HelpDesk support ticket so we can issue you an RMA to have it repaired.  We will fix the mic connector and fully check out and recalibrate the radio to make it good as new.