I have a 6500 and a 6300 the latter I use on vacation. I upgraded the 6500 easily. The 6300 upgraded but no matter how many times I refresh the license button or reboot everything,it keeps telling me I need to buy a license though I did. I saw there were some PayPal issues (I used PayPal) but did not find the video referred to. Is it just PayPal is slow especially on Sunday?