ios app

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  • Question
  • Updated 6 months ago

Ok so here we go ... I got the Smartsdr app from the app store for apple and downloaded and installed it on my 6 gen ipad. The app apparently wont work at all until it is purchased.

This brings up another issue, I don't have an issue with paying for it, and I don't even have an issue paying for it with paypal, however I have an issue with paying for it through the Apple app since I only download free stuff there and do not have any valid payment means attached since the previous card I once had on there expired.

I would be more than happy to pay for it using paypal but not through the app store.


Is there some way to get this done?

Thanks.

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Wayne

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  • unsrue

Posted 6 months ago

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Mark WS7M

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I am curious Wayne about your concerns using the app store to purchase.  
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Mark WS7M

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Well I suggest then doing as Bill below suggests.  Go an buy a $20 debit card from the store, register that with apple, buy the app.

Quite frankly I've had WAY MORE issues with Paypal than I have with Apple Store when it comes to scams and problems.  But whatever floats your boat.

If you are not willing to do the pre-paid debit then I think you will be SOL with respect to the app unless Marcus is willing to help you out but even then he can only give you a test flight version for a certain period of time and would need to keep renewing it.  I doubt he will want to do that.
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David Decoons wo2x, Elmer

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Actually you would need to buy a $50 Apple iTunes gift card (available at most big box stores). Then use that to purchase the app. Simple
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Mark WS7M

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Even a better and easier solution!
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Craig Williams

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Actually a $60.00 dollar card.
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David Decoons wo2x, Elmer

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Damn tax :-)
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KY6LA - Howard, Elmer

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Probably Not. As the App Store has very strict rules
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Bill English

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If you have a PayPal debit card you could attach it to the App Store account. Or just go buy one of those debit cards from a convenience store and use it.
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Wayne

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Don't want it that bad to go thru all that.
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Mark WS7M

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"go through all that" ... I mean do you shop at a grocery store?  Next time you just pluck one from the display, pay for it and you are done.

The app is well worth it.  It works extremely well.
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Steven Linley

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Why can't you download and pay for it at the FlexRadio Systems site?
http://www.flexradio.com/support/downloads/
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Ria - N2RJ, Elmer

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You can't. It's an in-app purchase and Apple takes a 30% cut. 
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Wayne

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If I could buy it at the flex radio site I would cause I could use paypal. The app store is not allowing me to use paypal currently with my apple id and I sure am not going to change my paypal just for that.
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Kevin - KS0CW

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Generate a one time use virtual number from your card provider.
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Wayne

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This is way to complicated ... I updated my mobile number on my paypal account then verified it then I went to the app store and Smartsdr app is showing up under purchased. So if its purchased then why wont it work and if its not purchased then why wont it let me buy it in the app store, since now I believe I can use paypal in the app store for payments but it says the app is already purchased.


It just shouldn't be rocket science to do this!

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Steve - K6SRS

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Giving a credit card to Apple is at least a secure is giving one to PayPal. You are creating a problem that does not exist
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Wayne

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Already had issues with apple in the past its not going to happen again.
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Bill English

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You have to be sure and read the fine print with anything online. Some charges on App Store are recurring and unless you cancel them, they will keep on coming.

I agree the app is worth every cent. I would also recommend the dx cluster and log book. It make remote operating simple.
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Bill English

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There have been a lot of problems with PayPal as well.
My bank has a card called “Cash Points Global” I can put what I need on it and leave it with a zero balance. It is for using online. Your bank probably has something similar.
If I were limited to PayPal, my buying options would be about 1/4 of what they are now.
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JohnSweeney

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Apply for a credit card that you only use on the Internet. If someone charges anything you dont want, protest through the credit card company. You can only pay thru the Apple store - Apple rules - neither Flex nor the author can change that.
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Mark WS7M

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There are two solutions to this issue:

1) Don't buy the iOS app and call it done

2) Come up with a credit to give to the apple store so you can buy it.  If you have concerns about credit cards and the internet then the absolutely most safe way to go is a pre-paid debit card where you put some $ on it and then it pretty much dies once that is spent.  These can be had at grocery stores almost world-wide.

The solutions are really simple.
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Wayne

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Finally, had to go to a windows pc and log into my apple id and change the phone number on the apple account to match my paypal account then save it. Then I was able to log into paypal and successfully add paypal to my apple id for payment. When I was trying to do this on an apple device it would never let me change and save the phone number I needed to and paypal would not send a verification code to a different phone number that did not match the one on my paypal account.


What a pain ... now when I get home tonight I should be able to try to connect to the radio and pick the buy option. I still don't understand why you are not able to buy the app without it being online with the radio.

Anyway now maybe it will all work we shall see.

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David Decoons wo2x, Elmer

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Wayne

I'm a little late to the party.

You could have just purchased a $50 iTunes gift card using cash then register that gift card to your Apple account and use that.

Dave wo2x
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KY6LA - Howard, Elmer

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I never understand why people have issues with bogus charges on Credit Cards. By law you re only liable for $50 MAXIMUM and virtually all credit card companies waive that charge. BOTTOM LINE. Bogus charges are NOT your problem.

On The Other Hand debit cards are a disaster in the making Bogus charges come right out of your bank account and you will have a heck of a time getting your money back. NEVER use Debit Cards

So there must be some untold story as to why Wayne is afraid of Apple App Store.
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Mark WS7M

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I agree Howard, also a good reason to use a credit card and NOT a debit card so bogus charges cannot empty your checking account.
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Justin - KL2D

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I met a guy named Frank Abagnale once, very interesting guy (they made a movie about him called "Catch Me If You Can"). He said he always uses a credit card and never uses a debit card or checks. He said "a credit card is other people's money, that is always easier to spend". :-) 

Justin
KL2D
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Justin - KL2D

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Also - It sounds like maybe you already have it, but here is a quick tutorial on how to add PayPal to Apple Pay:

https://9to5mac.com/2017/07/12/apple-adding-paypal-as-payment-method-for-the-app-store-itunes-store-...

Good luck,

73
Justin
KL2D
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Wayne

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Finally apple got the mess straightened out, paid for the app this morning and promptly was charged paid and the app still does not work. Apple says flex radio needs to resolve this since that is where the money went, flex radio help desk says they have nothing to do with this and some guy named Marcus needs to resolve this. Sent email to Marcus and nothing heard yet.

Sheesh this just should not be difficult ... going on 4 days now and apparently I paid for something that I don't have the ability to use now!

And you ask why I wanted to use paypal.... now you see why!

I paid for it I just want to be able to use what I paid for now, is that too much to ask?

(Edited)
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Mark WS7M

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Wayne, quite frankly it is "paypal" that caused this to be so difficult.

Had you used a CC either one you setup with your bank for a very low amount, or a pre-paid debit card then I am reasonably confident you would have been up and running in a few minutes.

I use paypal a lot.  I've never used it with Apple and since it requires "special" instructions to get it to work I would have steered clear of that solution myself.  I have a CC that I reserve for online stuff.  It has a $1000 limit. 

As Howard said above by law there is a limit to your liability.  Since it is a "credit" card if some how someone gets it and charges the full $1000 then it is "other peoples money..." not my own.   It is the ONLY way I do credit card business of any type.

Years ago my wife who is extremely careful got her "debit" card cloned some how and while mowing the lawn one day I get this call from Well Fargo asking why we had made some 4 purchases in Las Vegas totaling close to $22,000.  I promptly explained we were not in Vegas and those were bogus charges.

Wells Fargo was great and refund all $22,000 to use HOWEVER it took close to a week for that to go through and during that week our bank account was at zero and due to fear of further charges we could not use the account, debit cards etc.  It required a trip to the bank to get out cash and wait for the refund.

So we will never do that again.  We ALWAYS use "credit" card for all purchases whether local or online.  We just keep that card limit low.  I think it is $5000 right now and we pay it off each month and closely watch the charges.

It is by far a safer way to spend.

Anyway I am sure Marcus will get it figured out. His support has been great.
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Wayne

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Update:  Marcus responded saying it is apple's issue and he is talking with them. Unfortunately the result is the same: I paid for something I cannot use, hmmm ... just like paying for something that wont be delivered for over 8 weeks ... I am beginning to see a trend here ..... its like theres a pattern forming when its related to my flex radio I purchased .... just an observation.
(Edited)
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Bill -VA3WTB

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Always one person with a problem,,that's how it goes.
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Wayne

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Update: Your right Bill, nothing seems to be easy anymore with all this technology!

Anyway Marcus got back to me and made a suggestion which  I tried behold it worked the lock symbol is gone so everything should be ok now.

I will be able to verify it this evening.  

Technology is just creating such a mess out of things now ....

Unfortunately I am usually the  one outside the box since I am always trying to push the limits ....

(Edited)
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Winston VK7WH

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Despite the frustration you have experienced, Wayne, won't regret your decision to buy SmartSDR for iOS.

It is an amazing App, and Marcus's support is outstanding.

Enjoy,

Winston
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Bill English

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It is not hard to run this app. I don't recall having to do anything other than pay for it. I has it installed in the demo mode and it just started working.

Your iPhone isn't jail broken by any chance? Just trying to cover all the bases.

Bill

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Wayne

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Running on an Ipad 6 generarion ios 11.4 on my non internet wifi via router with Ethernet to radio and computers. Hoping to use it from the living room or porch.
(Edited)
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Bill English

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OK so you are using Wifi as part of your local network, without access to the web. You just want to connect around the house. I don't see why that should be a problem. You will realty enjoy it once you get it sorted out. Like the others folks said, it works very well. Very solid app.

Good luck Wayne and keep us posted!

Bill

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Wayne

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ok bill here is what i get when i connect via wifi now that i tirned the ipad vpn off.





i cant do anything with that keypad thing on the left in the way what is that?
(Edited)
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Wayne

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tried a restart here is what i got no panadapter display at all.

Appatently somethings not setup correctly.
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David Decoons wo2x, Elmer

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Wayne

When you start SSDR for IOS you should get the following screen after tapping the screen



Choose force disconnect which will disconnect the display on front of radio. Then rap in SSDR for IOS, select radio and connect.

Remote control will only show a subset of controls and not work for full remote operation.

Only one client can be connected at a time. A client is the front panel, Smart SDR, Maestro, SSdr dor IOs, Dogpark software.

Dave wo2x
(Edited)
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Wayne

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Dave you get the prize, once i disconnected the front panel it was fine except for the mic levels and i found the ipad mic profile and adjusted it and all the ios default profiles and now everything works fab. I was worried that I might have to actually read the manual ... hi hi

Thanks again I was hesitant to disconnect the front panel cause last time I did that it crashed but that was when i was trying to set a static ip.

I guess the small tuning knob enabled does not do anything though cause i seen no change on anything when i turned it on.

Thanks again!
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Bill English

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That is for direct freq entry, mode change, several things. You should have a little arrow on that which allows you to collapse it into a small wheel for the VFO tuning to get it out of the way.

Now I don't have a "M" model, but I know if my 6300 is connected to my Smart SDR on my PC it won't let me connect with the Ipad. I have to force a disconnect or have very limited control.
Maybe someone else can let us know how that works on the "M" models.
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KY6LA - Howard, Elmer

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Wayne


You are attempting to run multi client with both IPad and Radio screen at the same time.


Currently you can only run one client. Either the iPad OR the radio screen for spectrum display
(Edited)
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Ria - N2RJ, Elmer

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My solution to the whole thing is to just use my American Express platinum charge card for iTunes. If there is fraud Amex always deals with it quickly and professionally.  Most credit cards will reduce fraud charges no problem.

If that is an issue get a prepaid card like Bluebird or visa prepaid and load cash whenever you want to do iTunes.

BTW I have had more issues with skimmers on gas pumps than I have with online transactions.
(Edited)
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David Decoons wo2x, Elmer

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One reason I pay cash at the pump. :-)

Dave
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Ria - N2RJ, Elmer

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I meant REVERSE not reduce.
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Ria - N2RJ, Elmer

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Dave, I like the 4% cashback rewards. :)
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Bill English

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Like someone else said, you are protected with credit cards. At the pump I use my Shell card and get 5 cents off per gallon, 10 when they feel generous. 
Like Ria, I like my rewards card for monthly expenses. I pay it off in full at the end of every month, and they keep raising the limit, just hoping I will go into debt. Suckers.....
(Edited)