Help Needed! Can't get software to launch!

Hooked up, software installed, sees radio, but won't connect? I uninstalled and reinstalled the software twice, still won't launch! I do better talking..... 859-582-9623 if you don't mind. Thanks.... NZ4Z

Steve Parker

40 Posts
5 Reply Likes

Posted 5 years ago

5 years ago

Jim Gilliam

462 Posts
71 Reply Likes

You might try rebooting your router. Although you don't need to use port forwarding on your router it does assign the radio an I/P address on my LAN. On my router it registers as 192.168.1.16 using a Linksys router. When I turn off the radio that I/P address disappears.

When I scan my LAN the name comes up as Texas Instruments c6a816x-evm.

Unless the router "sees" the radio it will not work.

Jim, K6QE

5 years ago

George Molnar, KF2T, Elmer

1703 Posts
639 Reply Likes

Try starting with the radio plugged right into your PC. No switches, routers, etc. Reboot both (PC first) and see if there's a link. That will prove the NIC, cable, and Flex.

1 person likes this

5 years ago

Lee - N2LEE

320 Posts
167 Reply Likes

Steve,

Open CMD window and do ipconfig.
1. What is the IP of your workstation
2. Compare that to the IP that is showing in SmartSDR.

When I first brought my radio it could not find the DHCP so it defaults to an IP of 169.x.x.x which means it is not getting the correct IP from your network.

Also try entering PING (IP address displayed by SmartSDR)

This will confirm you have a route to the radio.

Lee