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Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Help Needed! Can't get software to launch!
Steve Parker
Member
Hooked up, software installed, sees radio, but won't connect? I uninstalled and reinstalled the software twice, still won't launch! I do better talking..... 859-582-9623 if you don't mind. Thanks.... NZ4Z
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Comments
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You might try rebooting your router. Although you don't need to use port forwarding on your router it does assign the radio an I/P address on my LAN. On my router it registers as 192.168.1.16 using a Linksys router. When I turn off the radio that I/P address disappears.
When I scan my LAN the name comes up as Texas Instruments c6a816x-evm.
Unless the router "sees" the radio it will not work.
Jim, K6QE
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Try starting with the radio plugged right into your PC. No switches, routers, etc. Reboot both (PC first) and see if there's a link. That will prove the NIC, cable, and Flex.
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Steve,
Open CMD window and do ipconfig.
1. What is the IP of your workstation
2. Compare that to the IP that is showing in SmartSDR.
When I first brought my radio it could not find the DHCP so it defaults to an IP of 169.x.x.x which means it is not getting the correct IP from your network.
Also try entering PING (IP address displayed by SmartSDR)
This will confirm you have a route to the radio.
Lee
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To bad a guy has to be a network wiz to get it working....
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Just try removing power from your router wait a few seconds and turn it back on.0
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Thanks everyone......up and running0
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Steve what was the resolution ?0
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He suddenly became a Network Wiz and solved it! hihi0
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