Flex community login problem solved

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  • Question
  • Updated 2 months ago
Difficulties logging in to the Flex community and to open or look at trouble tickets.   I have had  problems logging in both to the Flex community and to open or look at a trouble ticket.  Things worked as the should occasionally but mostly not.  I login and I get a message telling me I am successfully logged in.  But the word "login" at the top does not change to my login name and if I try to do anything that requires me to be logged in I can't.  I will get a message telling me to login, even though the website told me I had logged in successfully not 1 minute before.   This happens with Safari, Chrome, and Firefox.  And with Linux and OS-X, and with three different kinds of computers.  I have been given all kinds of advise mostly telling me that my web browser was blocking cookies, which it was not.  This was extremely frustrating.  

This morning I discovered that the fix is to blow away all the cookies that get planted every time I do login successfully, and that are still there when I log out.  As soon as I get rid of everything, I can login successfully and everything works as it is supposed to.   I am posting this in case anyone else has had this same problem.
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Stephen Hawkins NG0G

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  • relieved and happy

Posted 2 months ago

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Roy - W5TKZ

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Stephen -- thank you--thank you--thank you.
Works for me also.

Roy - W5TKZ
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Greg - N8GD

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Had the same problem with the Flex Community about a month ago. Did the same as you and deleted cookies. Login has remained good since then. I had tried clearing the Safari cache, but it took the cookies deletion to do the trick!