E-Mail from Gerald

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  • Praise
  • Updated 4 months ago
My 6600 developed a short across the Anderson Power pole connectors.  I contacted the help desk, Neal shortly determined that I had a hardware problem and started the RMA process.  A 10 uF cap  on the 12 volt input had shorted.

This evening I received an E-mail from Gerald informing me which part failed and the repair actions taken.
It great when the company president takes the time to personally inform the end user of his radio status, great customer relations and product support.
Thanks Gerald and say hi to Neal.
Thanks and 73
Gayle K0FLY
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Gayle Lawson

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Posted 4 months ago

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Wayne

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Hopefully it didnt burnup your power supply.
(Edited)