Cannot Download SSDR 2.0

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  • Updated 11 months ago
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I have been reading numerous posts from those who have successfully downloaded and installed SSDR 2.0, but I am now on my tenth attempt to download a complete and working ~51-mb file. The download fails, usually during the first half of the process. If I select 'resume', it continues for a while, then fails again. Edge, Firefox, and Chrome all yield the same problem. If I manage to download the complete file, the Update (the radio) portion fails.

Also, I set up an account for the license, and received a response that the account is working. Does this start the license period. despite not having a complete and working download?

The radio is connected to my network via WiFi and there has never been a problem with software upgrades since new (a couple of years ago). Just for fun, I tried downloading the software on a "hard wired" PC, and had the same problem. My Internet speed is Ping = 21, Download = 3.11, and Upload = 10.77... is this sufficient?

Is there something I am missing here? I plan to attempt yet another download sometime after 0300 (but before 0700), in the event the servers are just overloaded. Maybe...

Thanks in advance for any assistance on this.
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Jerry - W2TXB

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Posted 11 months ago

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Photo of Jerry - W2TXB

Jerry - W2TXB

  • 87 Posts
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Official Response
OK... making some progress here... hauled the old reliable ThinkPad with me to a doc appointment and, while in the waiting room, connected to their WiFi. Downloaded the entire 51.6 Mb file without interruption in ~30 seconds. Now that is the download speed (Ping = 1, Download = 26, and Upload = 63) and connectivity I am used to! :) When I get home, I will use the old tried and true "SneakerNet" method to transfer (copy) the install file to the desktop PC and see how it works out from there.

When I get home, I will check the speed there again to see if Time Wiener/Sprectum has fixed their system. If not, a phone call to them will be next... that should be interesting.

Many thanks to all for the assistance here... will post up if there are any more problems.
(Edited)
Photo of Jerry - W2TXB

Jerry - W2TXB

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Official Response
Update: The network switch arrived today and I connected everything as suggested. Connected to the radio and it worked instantly; it registered the radio, and appears good to go. Although I will not be able to use SmartLink for the time being, I did the setup anyway.

Thanks again. :)