Unfortunately, ham radio a hobby and I am very busy. I did do a restore before I ran out of time. It didn't help. I think I'll uninstall all of the Flex software when I get a chance. The only router in this house is a defunct in the closet and one I should toss. With this new system the Internet provider is using, I only have a Wi-Fi hotspot. The house is wired with outlets in every room from the modem in the garage. That's what my problem is when I wanted to upgrade. Eric solved that one for me.
There is no router in this house. There is a modem in the garage and a Wi-Fi hotspot provided by the cable company. Don't tell them, but I opened the box to look at it. It has Wi-Fi on a chip and the maker I don't know because I cannot understand the code on the chip. It has a UART chip and an oscillator chip that must also contain a divider network. There are only two connections to their black box – the wall wart connection and the line from the modem in the garage. The whole house is wired with outlets to that modem in every room as a very recent build. I think my best bet is when I get a chance to get back to my station is to remove the current Flex software and reinstall it. I installed it using a professional install/uninstall program that tracks everything installed and when I need to remove something, it uninstalls everything it's saw installed. There is absolutely nothing left. Oh, I think more Internet companies will go to the Wi-Fi hotspot idea. 1 Gb service is common here. My cable company told me they had a lot of problems with people who didn't know how to use their routers. After looking at the contents of that box, I did some back of the envelope type calculations and I would guess at production levels its cost would be less than $25/unit. Thanks for thinking of me and I'd better get back to work!VC
Once you are reestablished again perhaps making some notes/screenshots will be a nice reference if things change again in the future.
Back in 2008 I reposted an ealier post on suggestions to build your "get it going and keep it going shack references" https://k9zw.wordpress.com/2008/12/14/repost-making-a-list-checking-it-twice-checklists-screen-shots-for-amateur-radio/ and https://k9zw.wordpress.com/2007/03/11/making-a-list-checking-it-twice-checklists-screen-shots-for-amateur-radio/
(I see that over time some of the artwork became unlinked - I'll see if I can restore it soon).
Personally I shoot screenshot which get saved to a folder that includes note and is named to reflect the date, along with an old moleskin notebook where I do notes by hand.
It has saved me much time when things change or go wrong.
I am taking a coffee break. I will try your suggestion along with reloading the software from Flex in my downtime. I may be disabled, but I still must eat – grin. I work in electronics/programming. My electronic's design days go back to vacuum tubes and coming forward in time to today. My programming days actually started with binary coding, octal coding, and then hexadecimal. Besides machine language programming, I do not remember how many higher languages I have worked with along the way, but I still use C and even occasionally dip into things like Python. I stay as far away from possible from Microsoft's operating systems. I have seen some of it decompiled. I know they are working to reconcile some of the oddities such as patches made to patches to other patches. So many crazy things were done that there is almost no one who can understand the whole system and they corrected a lot of those problems in system 10, but many still remain. Coffee time is over and thanks for your help.VC
I was able to uninstall and reload the Flex software last night. That didn't correct the problem. If you remember, I have a CAT 6 patch cable running from the radio to the computer. I assumed the problem had to be with the computer after the software fix didn't work. The first thing I checked was the ethernet port. I plugged in my functioning hi-speed cable directly into the ethernet port. The computer was not recognizing it. It always had in the past. I thought at first that my protection program, Norton, might have turned off they ethernet port – I guess I should say blocked it. I fiddled a bit with Norton and then I was so tired I gave up. At least, the problem is been narrowed down to the ethernet connection now. Does anyone have any suggestions? I was so tired last night I couldn't even figure out how to turn off Norton. Since the computer is connected to nothing but the radio because I turned off the Wi-Fi, there is no danger in turning Norton off. I'd appreciate any help. I am off to a meeting and I am not sure when I will be back to answer any questions.VC
There may be a few things at play here. First the NIC in your PC may have gone south (it happens), second any anti virus or firewall software may be blocking connections but in order to really be able to tell is thought a router, it does NOT have to be connected to the LAN to work but will give you some insight as to what might be wrong.
keep in mind, Routers assign IP's, switches do not and if your PC is attempting to assign an IP to a NIC that is bad there is where the problem is.
I was able to borrow a brand-new Asus AC2900 router. My daughter-in-law manages an OfficeMax store. I brought it home and set it up here in the office/ham station. I unplugged the power from the central Wi-Fi hotspot. And powered up the Asus router. I checked the Wi-Fi signal just to be sure that the router was working before connecting the computer. I was even able to get on my Kindle Fire and look for a book for this evening. I then made direct connections from the router to both the radio and the computer. It did not solve the problem. I am headed out to take the Asus router back because I have someone who will be able to take it into the store for me. My disability strikes again.