AG Program no loner opens

  • 1
  • Question
  • Updated 7 months ago
  • Answered
While operating today the computer crashed and I received an error message "Driver IRQL not less or equal". This has happened before, but after rebooting everything functioned normally except for the Antenna Genius program. It simply will not open. I uninstalled and reinstalled the program (which went fine), but it still refuses to open (the cursor spins for a few seconds and the stops). I have tried running as administrator etc with no luck. The AG appears to be communicating with the LAN (LEDs flashing) and I tried reseating the CAT cable. Any ideas from people more computer savvy than me? I will also contact Ranko, but thought I would try here first.


73

Tim VE6SH
Photo of Tim Ellam

Tim Ellam

  • 213 Posts
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Posted 7 months ago

  • 1
Photo of Tim Ellam

Tim Ellam

  • 213 Posts
  • 25 Reply Likes
Official Response

OK. This got resolved thanks to Marko at 4O3A (on a Sunday evening his time!). He remoted on and found this:

"When your computer crashed it damaged AG configuration file for desktop app. I will put this issue to be resolved so it repairs itself automatically.

Thanks for this one...we never had it but it is something that could happen from time to time."

If anyone does know the root cause of the driver error I keep receiving per the blue screen please let me know. Microsoft does not have a definitive answer.

73

Tim VE6SH