Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
6600 Lost RX/TX, & Pan/Waterfall Displays All bands & S-meter Frozen at 7
Options
Bill Billingsley
Member
-Radio and SSDR on but idle for 3 hours
-In the middle of a 30m cw QSO, while I was transmitting, the noise floor went from -120 to -80 but I could still hear the other station. (not QSK)
-Pan/waterfall and S-meter display froze. S-meter at 7. I could still TX and signed off with the other station
-I closed SSDR and powered down the 6600 and removed power for a minute. Also did a PC restart.
-Upon restart of 6600 and SSDR, the pan display/waterfall were blank and the S-meter still frozen at 7. No receiver audio on any band. Can not transmit on any HF band now.. CW sidetone works.
-I can select another slice and another pan display. VFO changes all VFO displays when selected and reports freq changes to DXLabs commander. S-meter frozen at 7 on all displays but no transmit even when selected
-6600 connected to the PC via direct ethernet connection. No remote operations.
-Did not do a factory reset due to a warning to contact the help desk first.
-Followed Tim's instructions for taking the W10 1803 upgrade. No problems noted. I have made over 200 QSOs since I did that early last week.
-v 2.1.33.106 under W10 1803.
-power supply voltage is 13.76v at the radio
- Help Desk ticket submitted Sunday evening
-Radio was sent back after one month for a blown C65 on the power rail, no other damage then
Anyone heard of this? Advice?
Bill, N5IR
-In the middle of a 30m cw QSO, while I was transmitting, the noise floor went from -120 to -80 but I could still hear the other station. (not QSK)
-Pan/waterfall and S-meter display froze. S-meter at 7. I could still TX and signed off with the other station
-I closed SSDR and powered down the 6600 and removed power for a minute. Also did a PC restart.
-Upon restart of 6600 and SSDR, the pan display/waterfall were blank and the S-meter still frozen at 7. No receiver audio on any band. Can not transmit on any HF band now.. CW sidetone works.
-I can select another slice and another pan display. VFO changes all VFO displays when selected and reports freq changes to DXLabs commander. S-meter frozen at 7 on all displays but no transmit even when selected
-6600 connected to the PC via direct ethernet connection. No remote operations.
-Did not do a factory reset due to a warning to contact the help desk first.
-Followed Tim's instructions for taking the W10 1803 upgrade. No problems noted. I have made over 200 QSOs since I did that early last week.
-v 2.1.33.106 under W10 1803.
-power supply voltage is 13.76v at the radio
- Help Desk ticket submitted Sunday evening
-Radio was sent back after one month for a blown C65 on the power rail, no other damage then
Anyone heard of this? Advice?
Bill, N5IR
0
Comments
-
I do not see a ticket for you under your call or Community email address so I converted this topic to a support HelpDesk ticket (http://helpdesk.flexradio.com) for expedited issue resolution. Please respond using the HelpDesk ticket for issue resolution.0
Leave a Comment
Categories
- All Categories
- 246 Community Topics
- 2.1K New Ideas
- 488 The Flea Market
- 7.3K Software
- 5.9K SmartSDR for Windows
- 134 SmartSDR for Maestro and M models
- 328 SmartSDR for Mac
- 241 SmartSDR for iOS
- 224 SmartSDR CAT
- 161 DAX
- 343 SmartSDR API
- 8.5K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 768 Maestro
- 42 FlexControl
- 836 FLEX Series (Legacy) Radios
- 726 Genius Products
- 391 Power Genius XL Amplifier
- 251 Tuner Genius XL
- 84 Antenna Genius
- 222 Shack Infrastructure
- 149 Networking
- 370 Remote Operation (SmartLink)
- 118 Contesting
- 582 Peripherals & Station Integration
- 116 Amateur Radio Interests
- 810 Third-Party Software