Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

Smart SDR not connecting to Power Genius

Options

A couple of days ago, Smart SDR stopped connecting to my Power Genius unit. It is still connecting to the Tuner Genius with no issue. I am running ver. 4.2.20 of SmartSDR on Windows 11. I was running an earlier version of the Power Genius firmware before and immediately after the issue arose. To try and fix it, I upgraded the Power Genius to the latest ver. 3.8.9 firmware, but the problem continues. I can however connect to the Power Genius using the Power Genius utility program, which confirms the unit is available on the network and which lets me switch the unit from standby to operate and back. Any ideas on what could be the cause for this and what the fix is are appreciated.

Comments

  • Erik Carling EI4KF
    Erik Carling EI4KF Member ✭✭✭✭
    Options

    Have you reset the PGXL (power on while holding in the standby/operate button and press the screen dots 3 times)? May not help but worth a try.

    The latest version F/W by the way is either 3.9.1 https://4o3a.com/support/downloads#

    or 3.9.2 depending on whether your PGXL is SO2R or 3WAY.

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    Options

    Flex has not certified 3.9.1 yet and there are no release notes on what it addresses.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.