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Update from SSDR V2.1 to V4 on Flex 6500 failed -- what now?

billspeedie
billspeedie Member ✭✭
in SmartSDR for Windows

When I tried to update my old version of SSDR V2.1 to V4.0.1 a few weeks ago it failed, though I followed the instructions on disconnecting power to reboot the radio. I see there is now a later version available. Does the latest version fix my update problem or do I need to do something else to get my 6500 running again? Am using Windows 11, recently updated. If I need to pay for the upgrade I'm fine with doing that.

Thanks, Bill KA6T

Best Answer

  • Tim K9WX
    Tim K9WX Member ✭✭✭
    Answer ✓

    I submitted a Help Desk ticket to assist with this very issue. The reply: "Issues that prevented updates from SmartSDR v2.12.1 were fixed in SmartSDR v4.1.5." I was able to upgrade directly to 4.1.5. without difficulty.

    Tim K9WX

Answers

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Bill, do the upgrade to 4.1.5 to see if that fixes the issue. If not, submit a help desk ticket. At one point in time, there was a problem upgrading from V2. I am not sure if that is fixed in 4.1.5, but it is worth a try.

    You don't need to upgrade to SmartSDR+, but you may want to. Check the feature list on the Flex website to see what features you would get.

  • billspeedie
    billspeedie Member ✭✭

    Thanks, Len and Tim, upgrading to SSDR v.4.1.5 fixed the problem, and I can now get back to enjoying using the radio.

    — Bill, KA6T

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