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FR6400- THE RADIO DOES NOT START PROPERLY

S58M DARE
S58M DARE Member ✭✭
in SmartSDR for Windows

Hello,
I have a problem with starting the FR-6400. I downloaded version 4.0.1., and started the SSDR application. The application started normally, but MOX, TUNE do not work, and the waterfall does not have the correct shape, as only squares are visible, I also do not hear any stations, or rather, RX does not work, and I cannot switch bands. I restarted the computer and the FR6400, but the same picture appears. What do you suggest? I am attaching the picture.
73 Dare S58M

unnamed (1).jpg

Answers

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Dare, there are no slices open. Did you try the RX+ button or a right click, Create Slice?

    if You already tried that, export your profiles and do a factory reset. If that does not work, submit a help desk ticket.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    This radio needs a factory reset and should also install 4.1.3 and jump over 4.0.1.

  • S58M DARE
    S58M DARE Member ✭✭

    Hello,

    This radio needs a factory reset and should also install 4.1.3 and jump over 4.0.1.

    Must to sent in DL to Norbert, or?

    73 Dare S58M

  • Rich M5RIC
    Rich M5RIC Member ✭✭✭

    You can do it yourself, just follow these instructions.

    https://helpdesk.flexradio.com/hc/en-us/articles/27696483436699-How-to-Factory-Reset-your-FLEX-6000-FLEX-8000-Radio

    Then upgrade to 4.1.3

  • S58M DARE
    S58M DARE Member ✭✭

    GM,

    Thanks for your advice. Is it absolutely necessary to download 4.1.3 (paid SW)?

    73 Dare S58M

  • S58M DARE
    S58M DARE Member ✭✭

    Thanks everyone for the advice. I did a factory reset, now it works OK. But I couldn't export the profiles because the application wouldn't start anymore. So I'll make new profiles.

    73 Dare S58M

  • Rich M5RIC
    Rich M5RIC Member ✭✭✭

    4.1.3 is still free, it's only the + features you pay for. It contains a lot of bug fixes so is worth taking.

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