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Maestro A, SSDR 4.1.3, HRESULT error

Pat W5VY
Pat W5VY Member ✭✭
in SmartSDR for Maestro and M models

Upgraded Maestro A to SSDR 4.1.3. Have +/Early license. Getting a pop-up on Maestro when connecting to F8600. "An error has occurred starting the audio output device(NullReferenceException) Please scan the QR Code. Scanning the QR, I'm directed to the HRESULT Error Codes Resolutions page by Tim. SSDR starts on the Maestro (behind the pop-up) and the pop-up can't be retired….OK button does nothing. Where is the Hex HRESULT code displayed? Ran the Microsoft Win 11 Audio Troubleshooter. No joy.

DAX and CAT running on Windows 11. I think the Profile being used in the Maestro has DAX enabled…but can't access menu to verify. Is the "audio output device" part of the Maestro A or Windows PC? Device Manager view of Audio inputs/outputs looks OK…no recent events.

Using PC SSDR everything runs fine.

Pat, W5VY

Best Answer

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Answer ✓

    You will need to open a support ticket.

Answers

  • Pat W5VY
    Pat W5VY Member ✭✭

    Thank Mike. Ticket opened.

    73,

    P

  • Pat W5VY
    Pat W5VY Member ✭✭

    I removed power, removed the battery and let the Maestro A just sit for a few minutes. Reconnected power and it completed a boot to 4.1.3 and connected to the 8600. It was VERY sluggish to any input. The profile list was blank. After a couple of hours the Profile list was back. It was randomly disconnecting from the 8600 for a while but that seems to have resolved. I'll probably retire it before long and replace with the "C" model.

    73,

    Pat, W5VY

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    It sounds like it might have to come back for a spa day.

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