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SmartSDR v4.0.1 and the SmartSDR v4.0.1 Release Notes

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Feature license required

Mike W9OJ
Mike W9OJ Member ✭✭
in SmartSDR+

I tried installing 4.01 on my 6300 SSDR v1 radio. It gets to the end of the process and I get Smartlink screen saying "feature license" required. Never had Smartlink (V1). Couldn't do anything else. Actually had a radio Smartlink screen, a DAX Smartlink screen and a CAT Smartlink screen all saying the same thing.

At least my 8400 works well.

73 de Mike W9OJ

Comments

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    I would submit a help desk ticket.

  • Mike W9OJ
    Mike W9OJ Member ✭✭

    I opened a ticket and the problem is a bug in 4.01 to be resolved later. The 6300 is a stand-by rig and still works on v1.12.1

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Mike

    There is a bug with a v1 upgrade. It will be fixed in the next release at the end of the month. You will need to downgrade back to your v1 copy of SmartSDR which should still be on your computer.

    Sorry, Mike

  • Dana Borgman
    Dana Borgman Member ✭✭

    I'm having the same problem, and I was thinking of taking advantage of the sale price of SmartSDR+.

    Mike, do you have the link for the procedure to downgrade from the PC?

    Thanks,

    Dana

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Dana, can you explain a bit more? I am not sure what you are trying to do.

  • Dana Borgman
    Dana Borgman Member ✭✭

    All good, Mike. I was just looking for the instructions to downgrade from v4.0.1 back to v1. I figured it out a little after I posted. Looking forward to the update at the end of the month.

    73!

  • Art Vincent
    Art Vincent Member ✭
    Same problem with v2 license.
  • DH2ID
    DH2ID Member ✭✭✭

    Same problem here with my Flex-6500. Waiting for a solution…

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    There is a known issue upgrading V1 and V2 radios. If this is your case, submit a help desk ticket.

  • on7wp
    on7wp Member ✭✭
    Their service is HOPELESS !!!
    They offer a bargain but the upgrade from V2 does not work and the bargain expires.

    Even the Russians from Expertsdr offer WAY BETTER SERVICE.

    I own 4 Flex radios and the first time I need help I am so disappointed !!!

    ON7WP
  • W4AFK Bruno
    W4AFK Bruno Member ✭✭

    It was a long weeked holiday here in the USA as many also took Friday off … Let's see how they respond on Monday when they reopen.

    I have two remote 6400 and I have always been supported by Flex.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Pedro, I have already answered this for you.

    The office has been closed since Wednesday due to Thanksgiving. When you are ready to upgrade, please email us and we will advise you want to do.

    Mike

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