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Radio disconnects from 4.x after installing. Keeps trying. Why?

Flyover
Flyover Member, Unconfirmed ✭
in SmartSDR for Windows

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Answers

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    I would export profiles, then do a factory reset. If the problem persists, submit a help desk ticket.

  • RFord
    RFord Member ✭✭✭

    After you updated your radio did you do a cold boot of your Flex…in short did you follow this process:

    https://helpdesk.flexradio.com/hc/en-us/articles/27696483436699-How-to-Factory-Reset-your-FLEX-6000-FLEX-8000-Radio

  • edtyler
    edtyler Member ✭
    This factory reset worked for a short time, but now my radio is disconnecting again after SmartSDR comes up for 30 seconds.
    I went from a fully operational 6600 running 3.9.19 to a paperweight running 4.0.1. Not a great trade, but at least I got to subscribe to SmartSDR+.
    I sent in a support ticket, but I bet there are now pretty busy with support requests, if my experience is any indication.
  • WX7Y
    WX7Y Member ✭✭✭✭

    By chance are you running a 4O3A/Flex Tuner Genius, I had this problem with the Radio when I was running version 1.2.10 on the Tuner, I had to update the Tuner to 4O3A's 1.2.17 from their Web site.

    If after a hard reset run the radio for a few day with out loading ANY old Profiles, you may have a bad Profile, if you haven't done so yet.

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