Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v4.1.3 | SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Just upgraded my 6300 to 4.1 and lost contact with the radoct with the radioh the radio

rsm98010
rsm98010 Member ✭
in FLEX-6000 Signature Series
With the radio

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    You will have to elaborate more. What do you mean by lost contact?

  • rsm98010
    rsm98010 Member ✭
    Hi Mike, thanks for the response. I am used to upgrading my software version (I was on 3.10.10) and having it restart with/in the new version but not with 4.1. I will investigate further so I can ask sensible questions.
  • rsm98010
    rsm98010 Member ✭
    I forgot to say I also have an 8400 (as well as the 6300)... might be time to fire up the 8400!
  • John KB4DU
    John KB4DU Member ✭✭✭✭

    Be sure to follow all the recommendations for the change, including cold restart.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Give a reset a try:

    https://helpdesk.flexradio.com/hc/en-us/articles/360020078612-How-to-Completely-Reset-a-FLEX-8000-6000

  • M0AOV
    M0AOV Member ✭✭

    If you was on Version 1 or 2 of of smartsdr and can not connect to your radio afetr upgrading to V4

    Do a helpdesk ticket and helpdesk will upgrade your License to Version 3

    Then RESET your RADIO follow the V4 notes to do the reset and load up V4.0.1 software and all should be good.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories