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AG stopped working

AB7R
AB7R Member ✭✭
in Antenna Genius

Got up this morning and the AG is not found on the network. It is powered up and shows network light flashing but the utility does not find it and when I ping the IP it is not found.

Greg

AB7R

Comments

  • KM4CQG
    KM4CQG Member ✭✭
    edited November 2025

    Greg

    There is a reset procedure for Bricked AG

    Ian

    KM4CQG

    12. TROUBLESHOOTING12.1. Re-riving a bricked deviceThe most typical scenario of bricking an AG is interrupting a firmware upgrade or failing afirmware upgrade due to a bad network connection.AG features a bootloader software enabling you to reinstall the firmware at any time.The bootloader uses a fixed IP address – 192.168.1.250 so make sure your network is using thesame subnet.Follow these steps to take to reinstall firmware on a bricked device:12. remove DC power from AG13. move DIP 8 to ON position14. turn DC power back on15. Open the app,16. Click on the Settings wheel and select Firmware Recovery17. You will be prompted with a window that looks like this:18. click Yes19. wait for the progress bar to fill up20. move DIP 8 to to OFF position21. remove DC power from AG22. turn DC power back on

  • Bill AB7AA
    Bill AB7AA Member ✭✭✭

    After doing this procedure are all of your settings lost?

    Bill AB7AA

  • K1UO Larry
    K1UO Larry Member ✭✭✭

    @ AB7AA Yes Bill . toggling Bit 8 off normal and then cycling the AG power off/on will cause the AG to factory reset and your settings will; be lost.

    Lar K1UO

  • Bill AB7AA
    Bill AB7AA Member ✭✭✭

    Thanks Larry. I surmised that it probably would. Fortunately I found my problem and regained communication with the AG and didn't have to forgo the pain. I have several backups now of the configuration.

    Bill AB7AA

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    Greg, to benefit others, what did you find?

    73 Dave wo2x

  • AB7R
    AB7R Member ✭✭

    I did a reset with the dip switch and rebooted. Came back no problem.

    Thanks
    Greg

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