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Paint Worn Off The ON/OFF Button- FLEX 8600M

Torrey
Torrey Member
edited October 18 in Community Topics
I received my new Flex 8600M recently. It was beautiful. I worked through the weekend incorporating it into my station. After a couple of days on the air, I noticed that black
"paint" on the surface of the on/off button was flaking off. It had been perfect on arrival.

I gently touched the surface with my finger. I was distressed that there were paint flecks on my finger. After my first week on the air, most of the paint was gone. I took one of those lint-free special wipes made to clean camera lenses. After of a couple gentle strokes across the button, ALL the paint was gone. The bright LED light now emitted from the button is intense. A small piece of black tape over the button blocks much of the LED light.

I am very surprized. I had a 6600M for a couple years starting in 2018. There no such problem at that time with the on/off button. I presume the source for the buttons has changed or their process has changed. Have any recent purchasers of the 8600M had a
similar problem? Requesting FLEX service to replace the switch/button might not be a solution if it comes from the same supplier.

Please note that the remainder of the LED illuminated knobs on the front panel are different with an apparent hard clear coating over the color and lettering.

I would like to hear from one of you or from the service department to find a suitable solution.

Thanks!
Torrey N9PY

Comments

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Torrey, you should submit a help desk ticket.