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CAT startup issues with SmartSDR v3.9.19

Craig Willison
Craig Willison Member ✭✭
in SmartSDR for Windows

Wondering if anyone is seeing a CAT connect issue with the current version or before. 6600. Sometimes 3 setup tries is necessary for CAT connects. Only CAT issue. Sometimes will connect 1st attempt. Using Windows 11 and have a lot of extra horsepower under the hood…

Have all software up-to-date and also re-installed v3.9.19. AutoStart CAT and DAX selected. Thanks in advance for any insight.

Answers

  • Craig Willison
    Craig Willison Member ✭✭
    Screenshot 2025-08-07 114231.png
  • Al K0VM
    Al K0VM Member ✭✭✭
    edited August 7

    Craig,

    The 'Not Present, usually indicates the slice was not yet present in SSDR before CAT attempted to connect to the radio. May I suggest that you try closing SSDR CAT and then restart it (using the desktop icon) after SSDR and slice(s) are running.

    AL, K0VM

  • Craig Willison
    Craig Willison Member ✭✭

    Thanks Al… I will give that a try and circle back as appropriate. 73, Craig

  • Craig Willison
    Craig Willison Member ✭✭

    Thanks again Al - delaying the CAT startup works just great! Do very much appreciate you helping me. 73, Craig

  • Jim Hight W5TUF
    Jim Hight W5TUF Member ✭
    Yes. I also have seen the issue. SmartSDR CAT worked fine under v3.9.18 and failed under v3.9.19 and continues to fail under v3.10.10. I typically started SmartSDR CAT by starting DAX and CAT when starting SmartSDR. I unchecked the option to start CAT automatically and wrote a script that waited 5 seconds before starting SmartSDR CAT. I opened a case with Flex support (73484) and was told it was a problem with my PC and the case was closed. After troubleshooting on my own I discovered the work around. 73, Jim

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