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I cannot post anything without getting "There was an error rendering this rich post."

danaroode
danaroode Member ✭✭
in Community Topics
I cannot seem to post without my plain text message resulting in "There was an error rendering this rich post.". How do I get around this? I see it is happening to others as well. Dana, K6NR

Comments

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Dana, I think by the time you have 5 posts here, the automatic anti-spam thing will decide that you are OK, and will give you more privileges. I don't know why some things post and others don't (rich post error), but I am fairly sure that you will be able to reliably post here after two more posts.

  • danaroode
    danaroode Member ✭✭
    I hope you are right, thanks. Seems pretty odd that "anti-spam" keeps valid posters from posting.
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    You should not get that if you are posting plain text. What browser are you using?

    Are you pasting in something from other source?

  • Ken Wells
    Ken Wells Community Manager admin

    Might it be getting by something in an auto-signature?

  • danaroode
    danaroode Member ✭✭
    Just plain text. I was using Firefox on a Mac, been trying Safari lately. I don't use signatures. Seems to be working better now.
  • KD0RC
    KD0RC Member, Super Elmer Moderator

    @Mike-VA3MW and @Ken Wells , from what I can see, this is a Vanilla thing where people with less than 5 posts and who are not "verified" sometimes (but not always) get trapped by this rich text filter.

    I don't know if that is configurable in Vanilla, but that might be something to look at. The forum SW is trying hard to prevent spam, but this may not be the best way to stop it.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    There is no rule that does that. I checked in the admin panel and even searched under their help system. I have created new users who can post right away.

  • Geoff AB6BT
    Geoff AB6BT Member ✭✭✭

    Dana…Are you typing directly in the "Leave a Comment" box or are you copying and pasting from another application?

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