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Maestro wont update . 3.9.19

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Lyle
Lyle Member ✭✭
in SmartSDR for Maestro and M models
Get message "there was a problem updating the selected radio

Answers

  • KD0RC
    KD0RC Member, Super Elmer Moderator
    Options

    Hi Lyle, are you updating locally or remotely?

  • Lyle
    Lyle Member ✭✭
    Options
    Locally ( if u mean on the same network).

    I think it's trying to update the radio . The option to upgrade is a choice on the Maestro.

    I don't see amy messages on Mac or my Windows PC.

    I'm NOOB
  • KD0RC
    KD0RC Member, Super Elmer Moderator
    Options

    Hi Lyle, I would start by downloading 3.9.19 SmartSDR onto the Windows computer. Close any running instances of SmartSDR, CAT and DAX. Turn the Maestro off.

    Run the new version on your Windows computer. When it pops up the connect window, select Update. If that process doesn't work, submit a help desk ticket.

    If that works, start the Maestro, and it will tell you if it already has the updated software or if it needs to be downloaded. The Maestro documentation will guide you through the process.

  • Lyle
    Lyle Member ✭✭
    Options
    TNX Len,

    I didn't know I had to manually install it from a computer. Works now.

    Lyle
  • KD0RC
    KD0RC Member, Super Elmer Moderator
    Options

    Great, glad to hear it!

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