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how did I get blocked?

K0FG_Fred
K0FG_Fred Member ✭✭

I was on Facebook looking at posts from Hamvention. One post from Mike Walter had a pointer to flexradio.com to see the specs on the new Aurora radio. I clicked on that pointer and received a message that Cloudflare has blocked me. All I did was click on the pointer from Mike's post.

Now I cannot even get to any flexradio website to ask about getting unblocked, no matter which flexradio website I go to tells me I am blocked. Obviously I can get to the community website but not to sales or support, etc.

Evidently they did not like me posting that I have been waiting since June 2, 2024 for my order for a new 8400M radio.

Any ideas how I can ask flexradio to unblock me?

Fred, K0FG

Answers

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Fred, I don't think anyone blocked you. Give the Flex crew a day or two to get home (they are packing up now). I have seen this before where some intermediate server or service decides that something is wrong and blocks the traffic.

  • ka9ees
    ka9ees Member ✭✭✭

    I got blocked because I made some cranky comments. ;-(

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    There is so much AI in FB now, that I can't tell who gets blocked or why, at least easily.

    There are some permissions regarding content and civility and we do have those set pretty tight.

  • K0FG_Fred
    K0FG_Fred Member ✭✭

    Mike thanks for the response. It did not help but thanks for posting. I don't know why I was blocked. I am still blocked. I don't know what to do about it. I cannot contact flexradio to find out why my order has not been processed.

    Fred, K0FG

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    Fred, email orders@flexradio.com

    73 Dave wo2x

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    We have had 1 other person who has issues with the cloudflare part. I was never able to get it resolved as I couldn't find out why.

  • n0ypd
    n0ypd Member ✭✭

    I should not post this,but my 8400m should arrive here tomorrow, and it was only a 2 month wait. I am very pleased with Flex. I just hope I like the radio.

  • K0FG_Fred
    K0FG_Fred Member ✭✭

    I guess I did not make myself clear. I tried emailing orders@flexradio.com, and sales@flexradio.com, and I am blocked. As I said I cannot get to any flexradio site except the community. That is why I asked, at least I tried to ask, if someone, maybe an administrator, could contact Flex, or Cloudflare, or whoever to get me unblocked so I can contact Flexradio about my order. I put in my order on June 2, 2024 and have received nothing yet.

    Appreciate any help I can get with this.

    Fred, K0FG

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Fred, it may be your ISP. What message do you get saying that you are blocked?

  • K0FG_Fred
    K0FG_Fred Member ✭✭
    edited May 22

    When I attempt to signon to one of the Flexradio website I get a message:

    Sorry, you have been blocked

    You are unable to access kinsta.cloud

    At the bottom of the page is: Cloudflare Ray ID 9438d115191ce74d

    Tried this with 3 different browsers.

    Fred, K0FG

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    edited May 22

    possible your antivirus software blocked it? Do you have a pop up blocker installed?

  • K0FG_Fred
    K0FG_Fred Member ✭✭

    I checked all three browser and did not have any websites blocked. Turned off my vpn and then turned it back on.

    Now I can connect to flex again. Have no idea what happened. Or what fixed it. But it works.

    And I also got a response from sales and have an invoice to be paid, finally, after 11 1/2 months.

    Thanks for the help.

    Fred, K0FG

  • n0ypd
    n0ypd Member ✭✭

    Congrats.