Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

Tuner Genius Sometimes Forgetting Memorized Tune

Options
N3PS
N3PS Member ✭✭
in Tuner Genius XL

I am finding that occasionally, my TG (S02R) forgets memorized tunes.  I have all my FT8 frequencies memorized, and sometimes when switching bands, the TG does appears to have forgotten a previous tune as evidenced by high SWR.  To resolve, I either need to hit the TUNE button, or I can switch bands back and forth and then the TG recalls the tune.  When this situation occurs, the correct frequency is showing in TG.  I have gone through multiple resets and only have a handful of frequencies memorized (2 per band per antenna), so I don't think this is due to available memories being exceeded.

I am running the 6400, PGXL, TGXL and AG 8x1 . . 

I submitted a ticket to Flex and they referred me to 403a . . . on 4/3 I submitted a ticket to 403a, and they have yet to reply to it or two subsequent follow up requests . . .

Tagged:

Comments

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator
    Options

    Remember, the TG XL only has 20 memories per band. If you continue to tune every time you QSY it will overwrite memories.

    I would suggest training the tuner. To clear the tune memories for a band hold the TUNE button (after the tuner has booted up).

    Once the memories are clear, train the tuner. Here is an example of training the tuner.

    80 meters - The band is 500 kHz wide so 500 divided by 20 memories = 25 kHz step size.

    I start at 3.515 and tune. Move up 25 kHz and tune. Keep going up 25 kHz and tune. When you finish with 20th memory you will be on 3.990 MHz. Now, as you tune around on that band you will never be more than 12.5 kHz away from a tuning solution and no need to retune.

    On the WARC bands, you only need 2 memories.

    73 Dave wo2x

  • N3PS
    N3PS Member ✭✭
    Options

    BTDT twice already . ..

  • N3PS
    N3PS Member ✭✭
    edited April 2025
    Options

    A couple of updates:

    1) Have yet to get a response from 403a.

    2) When I escalated to Flex, they essentially said they have gotten complaints about 403a unresponsiveness in the past and there is nothing they can do (of course, no problem cashing my check for the dream station - - - disappointing)

    3) The resets I have done twice previously were "factory resets" (Holding the Bypass/Operate button) and despite this implying everything would be wiped out, I am thinking it isn't resetting the tuner memories. I just became aware of a tune solution specific reset (holding the TUNE button for each antenna per band). I've just gone through that process and will see how that works out.

    UPDATE: #3 did not resolve my issue

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories