Skip to content
  • Register
    • Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
    Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

    SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
    SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
    Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
    Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
    Antenna Genius Utility v4.1.8
    If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
    Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

    Smartlink Choppy Audio Revisited

    Member ✭✭
    edited March 10 in Networking

    Audio glitches and struggles to catch up. Is there a fix for this? This wasn't always the case.

    > Windows 11

    > Lenovo laptop, gaming level video card, Intel Core Ultra 7 processor

    > Latest version of SmartSDR - 3.8.20.

    > Full green on internet connection, 5 green bars.

    > Used on a wide range of remote internet sources, same result.

    > Direct use, local connection, no issues

    > Task manager reveals the laptop is keeping up with plenty of ram and processing headroom.

    73 - Ray, KEØYXX

    Welcome!

    It looks like you're new here. Sign in or register to get started.
    Sign In
    Register

    Comments

    • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

      Hi Ray

      Tell me more about your setup. How is the radio connected to the computer? LAN cables, network switch, WiFi. We need to consider this path also because they can contribute to audio dropouts and are often the root cause.

      Mike

    • Member ✭✭

      Wow. Sorry about the delay, didn't see this response until March.

      Its a Lenovo laptop, Intel Core Ultra 7 processor. Always Wifi. One of my regular uses is with a high school ham radio club; school wifi, conference room setup, HDMI video to conference room screen, portable Bose speaker for audio. Glitching occurs even with 5 bars on the Smartlink.

      VIDEO LINKS - SMART SDR, SMARTLINK

      https://drive.google.com/file/d/17ppHNjoOCJhlGOMwnfqVw9QVwUXI9mE5/view?usp=drive_link

      https://drive.google.com/file/d/1c0cI8NyZNsBC7Lsji85IGWIFsVOloHO-/view?usp=drive_link

    • Member ✭✭✭✭

      Well, the SmartLink is a little misleading. Unlike some indicators it’s not a strength indicator, it’s more relative to dropped packets

    • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

      Correct, the SL indicator is a health indicator. More details in the user guide.

    • Member ✭✭

      So you're saying this glitching is unusual? That it's all the fault of the wifi?

      We have used other SDR sources on that same school wifi that don't glitch my 6400.

    • Member ✭✭

      Restrictions from viewing my videos above have been lifted, in case you want to see/hear the problem. Thank you. Ray KEØYXX

    • Member, Super Elmer Moderator

      Hi Ray, you have two potential areas that could be causing issues. One is the WiFi link. The other is the PC Audio.

      To test if it is the PC Audio, plug a powered speaker or headphone into the back of the radio and de-select the PC Audio. If you still have the problem, then it could be the WiFi.

      To test if it is the WiFi, plug your PC directly into the radio (even if just temporarily) and re-start the radio and PC.

      If you could try these things and report your findings back here, it would be helpful in diagnosing the problem.

    Leave a Comment

    Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

    Comment As ...

    Welcome!

    It looks like you're new here. Sign in or register to get started.
    Sign In
    Register

    Quick Links

    Categories