8000 series radios

KB4OIF · February 21

Come on Flex. what is the problem. It's the 21 Feb. I have reached out with emails to you folks. Got NO RESPONSE. I tried to call the phone number 512-710-4406 all day for 2 days and all it does is ring about 15 times then it HANGS up. I have sent emails to Sales and to Paul with NO RESPONSE!! I love my Flex radio's but what to H#ll is going on. I am not a happy camper right now……..

WV9L · February 21

i went thru the same thing. Never would respond to emails or calls. I ended up cancelling my order. If this is what the service is like before the sale….. ive had 3 Flex radios before, so i know what its like after. I sold them all before, after horrible service. The bug bit me to try an 8600, to see if anything was new under the hood. I dont know why i expected any better service now. Their products are good but communication and service are horrible. Ill stick to my icoms. They work great, most importantly they will answer a call or email in the rare event you need them. Ive only had 1 issue with icom. When i got my 7610, on the 3rd day the LAN port failed. They 2nd day shipped me a new radio, then had me ship mine back in the box the new one came in. They paid all the shipping. I sent a 6400 back and was lied to, and drug out over 30days before they touched it. They arent gonna last long with this poor of service.

KB4OIF · February 21

I got an email with shipping info. Will check later today. Also got an email from ""authorize it""" saying that there was a $173.90 overpayment to flex and it would be applied to my last Debit card. that one was compromised. Had to get a new one. email looked ok but I am weary of this. Tried to ask sales if it was authentic but recording said they were busy and that they would get back to me????

KB4OIF · February 22

Good Morning all. My Flex has indeed been shipped and it will be here Monday. I am a happy camper now. I found out that many hurdles had to be cleared by flex to make the 8000 radios happen. From what I have heard they are back on track. 🙂

K2TCM · February 23

Great to hear John!!!! Cant wait to get my 8600!

KB4OIF · February 23

Am really excited Tom. Have the spot on my desk where the 6600M sat cleared out. Cables are ready. I am going to run it for a few days at 100 watts to see how it goes. then will hook it to my amp. Looking forward to getting it on the air.

KB4OIF · February 27

My 8400M should be here today. It has been on the road for a few days. got stuck in Hutchens Tx. then to Bryan Tx, then back to Hutchens Tx. New address label as the old one was not reading right. then to Leeds Al. Last night it was in Elwood Ga. left there and hope it makes it on truck for delivery today. Am really excited to finally get it.

Flexed · March 4

Hey John, haven't heard from you lately! How's the new radio treating you? I was wondering when you placed your deposit, as I'm also waiting for my 8400M and trying to gauge the delivery time.

73, Ed / W2RLM //

KB4OIF · March 4

Hey Ed. It's going good. Yes it finally made it here. FED Ex ground seems to have problems with their shipments. I love it. I have to re read some of the manual to get back in the swing of things. I placed my order on line during Dayton LAST year 2024. they were having issue with manufacture of parts from suppliers. That is behind them now from what I have heard. The flow should be getting faster now.

Flexed · November 1

Glad to read that! I received my 8400M at the end of March, but I’ve since upgraded to an 8660 after trading it in. I also have a Maestro, though I rarely use it—the 8400M’s front panel wasn’t getting much use either since SmartSDR handles everything I need. I only turn to the Maestro when Microsoft Windows decides to act up, or while traveling.

8000 series radios

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