Skip to content
  • Register
    • Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
    Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

    SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
    SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
    Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
    Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
    Antenna Genius Utility v4.1.8
    If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
    Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

    smartlink not working

    Member ✭✭
    in SmartSDR for Windows
    I have a 6500 and it connects to smartlink with no problem. I purchased a used 6400 and I can't get it to connect to smartlink link. i followed the factory reset procedure but that did fix it either..
    Tagged:

    Welcome!

    It looks like you're new here. Sign in or register to get started.
    Sign In
    Register

    Answers

    • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

      Make sure you follow all the steps in Chapter 9 of the SmartSDR manual as it sounds like you might have missed something.

    • Member ✭✭
      Thanks but it was a router problem its fixed now.

      I let a friend log in to my smartlink account while he was fighting bad local noise in his area ever since he logged into mine i can't remove his radio from my account can you please help me remove it..
    • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

      Who ever has the control of the radio has to deregister the radio which you can do in the radio chooser of SmartSDR (when you start SmartSDR). They have to hit the PTT switch to deregister it.

      If you are still having an issue, please open a support ticket.

    • Member, Unconfirmed ✭
      just throwing this out there. my 6500 was connecting to smartlink with no problem and then suddenly stopped. i spent a week chasing rabbits and never caught one. finally called my isp {cspire} and discovered they had given me a private ip address. they changed it to a public ip and everything is working fine. hope this helps someone down the line.
      kb5ccw
    • Member, Super Elmer Moderator

      More and more cases of this will start to creep up as the world runs out of available IPv4 addresses.

    Leave a Comment

    Welcome!

    It looks like you're new here. Sign in or register to get started.
    Sign In
    Register

    Quick Links

    Categories