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Need the latest SmartSDR or 4O3A Genius Product Software?
SmartSDR v4.1.5 | SmartSDR v4.1.5 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
SmartSDR v4.1.5 | SmartSDR v4.1.5 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
used device still registered to old owner
W0XXT
Member ✭
I purchased a used 6500 but it's still registered to old owner. I've emailed them with no response yet. I can't use it with it in the situation even though i purchased a new license for 3.8.21. This is my first Flex so any help would be appreciated
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Comments
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Open a help desk ticket.. Usually works much better for these issues than an e-mail..
AL, K0VM
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another thing to try would be a full factory reset of the radio back to 'out of the box' condition. The Help Desk can assist you through the process.
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Register it to your own SmartLink account, and it will "un-register" it from the previous owner's account.
Here is a link to an article that may be helpful:
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