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TGXL loosing connection after 8600 installation

Sergey KN7K
Sergey KN7K Member ✭✭✭
in Tuner Genius XL

Replaced 6600 with 8600 and configured PGXL, AG and TG.

It seems like all work, however TGXL loosing connection after about 20-30min. I do power cycle and it works for another 20-30min and loose connection.

Initial settings

image.png

After 20-30min

image.png

Did I miss something in configuration of 8600 to have these disconnects?

Thanks,

Sergey

Comments

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    uncheck Power Genius in the Tuner Genius settings for Genius integration tab. Checking and entering IP of Power Genius is only needed when using non-Flex exciters.

    73 Dave wo2x

  • Sergey KN7K
    Sergey KN7K Member ✭✭✭

    Thank you David,

    I think TGXL Manual missing that step about PGXL, at least I do not see it covered.

    What about Antenna Genius, keep it checked?

    Sergey, KN7K

    image.png
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    Hi Sergey,

    Let's start with basics. What is the version firmware in PG XL, TG XL and AG?

    PG XL should be 3.8.9

    TG XL 1.2.11

    AG 4.1.16

    In the Genius Integration of TG XL version 1.2.11, the AG section should have a pulldown to select the AG by serial number, not IP address.

    If you are having disconnects then I highly recommend following the Dream Station configuration guide and making sure everything is at the current release. Based on your picture, it appears you are using old TG firmware and AG version 3.x

    https://helpdesk.flexradio.com/hc/en-us/articles/20826281594011-Configuring-the-Dream-Station-FLEX-8000-6000-with-the-PGXL-TGXL-AG-for-Proper-Operation

    The document has a link to 3.8.8 PG XL firmware. Here is the link to 3.8.9

    https://www.flexradio.com/wp-content/uploads/assets/PowerGeniusUtility_v3.8.9.exe

    73 Dave wo2x

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    Also, if upgrading the AG from v3 to v4.1.16, take screenshots of your configurations as the AG will be reset to defaults.

    Dave wo2x

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    AG 4.1.16 on 4o3a.com web site.

    Dave wo2x

  • Sergey KN7K
    Sergey KN7K Member ✭✭✭

    Hi David,

    Thanks, it seems like it is normal now after I rebooted ALL - PC, 8600, PGXL, TGXL, AG.

    8600 - 3.8.20

    TGXL - 1.1.20

    PGXL - 3.8.9

    AG - 4.1.5 ( it is the same version as 4.1.6 - I was a tester for OM Module issue switching, and when it was fixed, Dragisa released 4.1.6).

    Thanks again,

    Sergey, KN7K

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    there is now 4.1.16, not 4.1.6. You are behind. Also TG XL firmware is old. 1.2.11 is current.

    Dave wo2x

  • Sergey KN7K
    Sergey KN7K Member ✭✭✭

    thanks, it was a typo - TGXL - 4.1.15 and I updated TGXL to 1.2.11.

    I am monitoring now, hopefully it is resolved.

    Sergey

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    you should upgrade the amp too. Current is 3.8.9 and improves SWR accuracy.

    Here are release notes.

    https://edge.flexradio.com/www/offload/20241204090912/Power-Genius-XL-v3.8.9-Release-Notes.pdf

  • Sergey KN7K
    Sergey KN7K Member ✭✭✭

    Dave,

    May need help here. I updated AG from 4.1.15 to 4.1.16 and now cannot connect.

    I have Ant 3 at Steppir and Ant 4 at Inverted L, they are not listed on the app

    image.png

    I can click on any of these Antenna 1,2,5,6,7 and they are swiching but Ant 3 and 4 are not connecting automatically.

    What do I miss?

    Thanks a lot, Sergey

    image.png
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    In the Flex tab, use the pulldown on right to select radio for each band.

    For Antennas 3 & 4, make sure you checked RX and TX.

    73

    Dave

  • Sergey KN7K
    Sergey KN7K Member ✭✭✭

    Yes, they are selected, same as before in ver 4.1.15

    image.png

    Very strange

  • Mike VE3CKO
    Mike VE3CKO Member ✭✭✭

    The latest version linked from the Flexradio site is still 4.1.8. In the past it was noted that once Flex has approved of any 4o3a update it would update the link.

    Dave, is it safe to install this 4.1.16 for AG ?

    8600/6700 - 3.8.20

    TGXL - 1.2.11

    PGXL - 3.8.9

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    I've been running 4.1.16 for quite a few months. It was needed to fix an OM module issue.

    Sergey, In TG with new AG firmware, you need to use the pulldown to select s/n of AG and not IP address. Did you do this when you upgraded the TG?

    Screenshot 2025-01-15 195135.png
  • Sergey KN7K
    Sergey KN7K Member ✭✭✭

    Hi Dave,

    It seems like I have 2 issues now after upgrading TGXL and AG firmware. As far as I can see all settings normal but I guess I missing something.

    1. First issue - I cannot TX when TGXL is ON, I have an interlock that says Amp/TG . As soon as I tyurn off TGXL I can TX just fine.

    Here are all settings

    image.png

    2, AG does not work in Auto mode

    image.png

    Here is a video demonstration -

    https://drive.google.com/file/d/1JrGnTkEwAScB7gtcplcKKDdutuoFm1jp/view?usp=sharing

    Thanks,

    Sergey

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    hi Sergey,

    For issue 1, remove power from everything, then power up.

    For #2 (do this first), in Device Config of AG, in advanced tab, click reset to factory defaults. After it boots, do it a second time. Possibly there may be database inconsistencies in AG after upgrade. You’ll need to set it up again.

    73 Dave wo2x

  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    oh, and check this, in AG where it says Auto on both sides of main GUI, click each and select Flex.

  • Sergey KN7K
    Sergey KN7K Member ✭✭✭

    Dave,

    Thanks a lot! Antenna genius Factory reset twice solved interlocks and antenna switching issue. I was shutting down yesterday everything, removing power several times without any progress.

    I was pulling my hear over last few days with troubleshooting, hopefully it is all resolved now. Will monitor it for several days, but at the moment I am back to DX-ing instead of troubleshooting and making some QSO!

    Thanks again for your patience and help to Flex community !

    Sergey, KN7K

    image.png
  • David Decoons, wo2x
    David Decoons, wo2x Member, Super Elmer Moderator

    I’m glad it is working now.

    73
    Dave wo2x
    Presale Support

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