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8600 Won't Stay Registered With SmartLink

Rich - N5ZC
Rich - N5ZC Member ✭✭
in Remote Operation (SmartLink)

I removed my 6600 and replaced it with a recently received 8600. Same connections to the network, matter of fact it's the same exact cat 5 cable that was plugged into the 6600.

I'm having a couple issues:

1 - When I bring up smartlink in order to register the rig, it takes several seconds for the radio to be populated into smartsdr setup window

2 - I click the blue smartlink setup then the blue register button. It takes several seconds to connect smartlink server

3 - I push my foot switch to register the radio, which it does successfully.

When I'm done, I close SmartSDR, restart SmartSDR and its asking me to register the radio again. I don't think I need to do this more than once, correct?

I did not unregister the 6600, could that be the issue?

Rich - N5ZC

Comments

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    I created a support ticket for this.

    You can safely leave the FLEX-6600 registered without impact.

    I do see it can take 2-5 seconds for the Name / Location to be retrieved, but that is mostly a one time thing.

  • Rich - N5ZC
    Rich - N5ZC Member ✭✭

    Thanks Mike,

    I received an email with the help ticket information.

    Rich - N5ZC

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