Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

No stations are online. Start a client and then choose a station from the list.

Member ✭✭
edited September 2024 in DAX
I am unable to get DAX to work on my laptop. It works fine on my desktop machine running the same v3.7.4 with the exact same version of Windows 11 Pro, with all the same settings.

I tried uninstalling it an reinstalling several times.

Now it's saying "No Stations are online. Start a client and then choose a station from the list." As you can see from the screenshot, SmartSDR is running and connected fine., the DAX button is pressed.

There are no stations listed in the Station dropdown. I'm signed in to SmartLink and SmartSDR is working fine.

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Comments

  • Member ✭✭✭✭

    Do you have a DAX channel selected in your Slice receiver drop down? When you start DAX it should show what radios are available to connect to. One other thing to check is to see if your Firewall in Windows is blocking DAX for some reason. Temporarily turn off your firewall and see if DAX sees the radio when it starts up.

    James

    WD5GWY

  • Member ✭✭

    I've been trying for several weeks and can't get this software to work on my Windows 11 laptop.

    I can get it to work on my desktop.

    I've uninstalled and re-installed about 10 times. Uninstalling is a LIE. It doesn't uninstall everything because if I run the software after a re-install it remembers my settings. I'd expect a full uninstall/reinstall to wipe the settings, too, so a person could start from a clean, known state.

    There's no DAX sound device showing up in the control panel. Audio works fine out of the SDR app, but I can't get DAX to do anything,

    image.png image.png

    image.png
  • Member, Super Elmer Moderator

    I believe that you need to turn off core isolation for DAX to work under Win 11. If that does not help, submit a help desk ticket - Flex Support will know what to do.

  • Member ✭✭

    It's off. I follow instructions, and read the documentation.

    image.png

    image.png
  • Member, Super Elmer Moderator

    Open a Help Desk ticket.

    73

    Dave wo2x

Leave a Comment

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Quick Links

Categories