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Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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The radio doesn't work well. The software doesn't work well

Member ✭✭
in SmartSDR for Windows

What a tremendous disappointment!

image.png

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Comments

  • Member ✭✭

    Well, is there a red x on the task bar speaker icon? If so connect a speaker or select another default.

    Or uninstall and reinstall SSDR.

    See if any of that works.

    John N1JM

  • Member ✭✭✭✭

    The reason might be our old arch enemy Core Isolation. A PIA on laptops sometimes.

    If you get the "DAX Driver Error" message after installing SmartSDR on a CLEAN Windows 10/ 11 installation, first check the "Memory Integrity" setting under "Core Isolation". If it is enabled, disable it. The DAX drivers do not need to be reinstalled, a reboot of the machine is sufficient.

    There are various ways of doing this depending on the Windows version (I've helped a couple of G friends with this trouble). I do not have screenshots of their relevant settings but here is mine

    ApplicationFrameHost_ZyWg5Ei44q.png

    This is just a possibility. The cast iron solution is to open a Help Desk ticket. Flex will sort it out for you.

  • Member ✭✭

    There's no red X on the speaker icon.

    I'm disappointed that an uninstall doesn't really uninstall everything. If I re-install, all my settings are there, etc. So if there's a bad setting, an uninstall won't help because they're still in the machine, somewhere.

  • Member ✭✭

    Core isolation is off.

    image.png
  • Member ✭✭

    Time to submit a help desk ticket, I would say.

    John N1JM

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