The radio doesn't work well. The software doesn't work well

swirsky

What a tremendous disappointment!

johnn1jm

Well, is there a red x on the task bar speaker icon? If so connect a speaker or select another default.

Or uninstall and reinstall SSDR.

See if any of that works.

John N1JM

Erik Carling EI4KF

The reason might be our old arch enemy Core Isolation. A PIA on laptops sometimes.

If you get the "DAX Driver Error" message after installing SmartSDR on a CLEAN Windows 10/ 11 installation, first check the "Memory Integrity" setting under "Core Isolation". If it is enabled, disable it. The DAX drivers do not need to be reinstalled, a reboot of the machine is sufficient.

There are various ways of doing this depending on the Windows version (I've helped a couple of G friends with this trouble). I do not have screenshots of their relevant settings but here is mine

This is just a possibility. The cast iron solution is to open a Help Desk ticket. Flex will sort it out for you.

swirsky

There's no red X on the speaker icon.

I'm disappointed that an uninstall doesn't really uninstall everything. If I re-install, all my settings are there, etc. So if there's a bad setting, an uninstall won't help because they're still in the machine, somewhere.

swirsky

Core isolation is off.

johnn1jm

Time to submit a help desk ticket, I would say.

John N1JM