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PGXL firmware update oversight

WC6Y
WC6Y Member ✭✭
in Power Genius XL Amplifier

I upgraded the firmware on my PGXL from 3.6.4 to 3.8.8 using the latest PGXL Utility before I read the Release Notes which say I need to upgrade through 3.7 prior to advancing to 3.8. The upgrade appeared to work properly, i.e. it completed, PGXL front panel says 3.8.8, front panel light is green, etc. Unfortunately the PGXL doesn't amplify a CW 50w drive signal …

How do I start over and upgrade to 3.7 first etc.?

Thanks,

Ken

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Comments

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Ken, I would submit a help desk ticket. Flex Support will know what to do.

  • Rich - N5ZC
    Rich - N5ZC Member ✭✭

    Have you tried power cycling the PGXL via the power switch on the back?

    Mine does this occasionally (has nothing to do with an upgrade) and a power cycle resets everything and I get full power out again.

    Rich - N5ZC

  • WC6Y
    WC6Y Member ✭✭

    Thanks for your insights. Power cycling didn't help. Help Desk ticket created.

    — Ken

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